Telecommunications (Information & Communication Technology)
Full time
Salary dependent on experience, up to $140K+Super!
Service Delivery Operations Engineer Location: Sydney
Type: Permanent
About the Company:
Our client, a national logistics provider with over a century of experience, supports some of Australia's largest retailers. With offices in Sydney, Melbourne, and Adelaide, and a team of 150-200 employees, they are known for their commitment to operational excellence and innovative solutions.
About the Role:
As a Service Delivery Operations Engineer, you will join a close-knit IT team of four, reporting directly to the Head of IT, Data & Privacy. This is a hands-on role with a broad scope across IT Operations, covering Infrastructure, Cloud, Networking, Systems, and Cyber Security. You'll play an essential role in maintaining, supporting, and enhancing a fully Microsoft-based environment, utilising Office365 and working within a dynamic operations team to drive technical support and innovation.
Responsibilities: Manage and support Office365 and SharePoint environments, ensuring smooth functionality and reliabilityProvide comprehensive support for VMWare and virtualised environmentsLead or participate in cloud migration projects and cloud operations across Azure and AWS, with some exposure to GCP being advantageousSupport network configurations and troubleshoot infrastructure-related issuesCollaborate on security initiatives, contributing to the stability and security of systems and networksOffer application support across the organisation, handling escalations and solving complex issuesCommunicate effectively with internal stakeholders and third-party vendors to facilitate seamless service delivery and technical alignmentDocument operational procedures and contribute to knowledge-sharing across the IT teamKey Requirements: 5+ years of hands-on experience with Office365 and SharePointStrong expertise in VMWare management and troubleshootingExperience with cloud engineering and migrations in Azure and AWS; familiarity with GCP is a plusProven experience in application support and troubleshootingExcellent communication skills, capable of interacting with third-party vendors and various business stakeholdersSelf-motivated, with a proactive approach to problem-solving and continuous improvementAmbitious and ready to grow within a supportive, forward-looking organisationWhat's in it for You? Work in a collaborative and supportive environment with room for career progressionGain experience across a variety of IT disciplines, with opportunities for growthContribute to an established but continually evolving organisationIf you're an experienced IT professional looking for an opportunity to make a significant impact, apply now to join a team where your skills and drive will be recognised and rewarded. Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years of hands-on experience do you have with Office365? Do you have hands-on engineering experience with Azure? #J-18808-Ljbffr