Service Delivery Administrator

Details of the offer

Who are we?  At QA Electrical, we are one of Australia's fastest-growing leaders in Electrical Services, Infrastructure, Data, and Project Management.
With 17 years of industry expertise and branches across Australia and New Zealand, we're dedicated to delivering outstanding solutions that exceed our clients' expectations.
What we do Our team specialises in commercial and industrial electrical work, data cabling networks, EV and renewable power infrastructure, and more.
We prioritise safety and quality in every project, making us a trusted partner for clients nationwide.
Who are our customers? Our customers are diverse and include local, state, and federal government, health, education, building, manufacturing, retail, warehousing, industrial, commercial, utilities, critical infrastructure, and agriculture sectors.
The Role Based in Banyo, Brisbane, this full-time role is part of a team required to support job operations for clients and contracts. The role is responsible for undertaking end to end job management including job management, jobs receipt, scheduling resources such as labor and equipment. Maintaining client relationships through client updates and job close-out and client invoicing including works undertaken by partner sub-contractors will be a focus in this role.
Job tasks and responsibilities Monitor and update clients service portals.Setting up all jobs with attention to detail and accuracy.Administration support including invoicing, collecting job information and support for Location Managers and their teams.Scheduling and co-ordination of staff and contractors.Build strong relationship with new and existing customers.Maintain the Project Management System by setting up new customers, updating jobs and projects, uploading documentation and coordination technician compliance.Draft quote letters and draft job documentation.Prepare documentation for Projects.Monitoring of shared email boxes.Answering phones as required.To be successful in this role, you will have the following skills and experience: Extensive experience in job management software.Excellent communication and interpersonal skills.Experience or willingness to work in a fast-paced environment, working with deadlines and time frames.High attention to detail, problem solving and organisational skills.Salary and Benefits Working in a collaborative environment.Work with tier one Health, Education, Retail, Government & Manufacturing sector clients.Personal development opportunities in a large diverse team.Competitive salaries and staff incentives.Really want to work with us? We do get a lot of applications, but plenty of them are pretty generic. So, if you're keen, a personalised cover letter along with your resume really will help you stand out.
Please note: Only shortlisted applicants will be contacted.
Thanks for considering QA Electrical as your next employer.


Nominal Salary: To be agreed

Source: Grabsjobs_Co

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