Service And Support Administrator

Service And Support Administrator
Company:

University Of Wollongong


Details of the offer

3x Fixed Term, full-time appointments available (to 30 June 2025) Level 3/4: $61,642 - $78,579 + 17% Superannuation The positions are based at the UOW Innovation Campus.
Remote/flexible working arrangements will be considered in line with UOW policies and business needs The Faculty of Science, Medicine and Health (SMAH) is positioned to be a major force in connected and science-embedded education and translational science, medical and health research in Australia.
Empowered by first-class teaching and driven by active research and discovery towards being in the top 1% of Universities in the world, this Faculty combines the very best of science, with strong capacity for translation to our global communities' needs and aspirations.
Dementia Training Australia (DTA) is a University of Wollongong led consortium, bringing together the expertise of Australia's leading dementia educators from 4 nationwide universities and Dementia Australia.
The consortium includes the operations of a Central Co-ordination Unit (CCU) to support the development, promotion and delivery of the training services and resources.
DTA is seeking 3x service and support administrators to join the team.
In this role you will provide administrative and operational support to DTA clients, learners, and stakeholders.
Your capacity to provide excellent customer service is essential, as you will manage inquiries through the DTA service desk (phone/email/web) and National Training Inboxes, offering first-level technical and operational support to external stakeholders.
You will also support the delivery of DTA services and collaborate with Central Coordination Unit staff to enhance learning, training, and service delivery.
How to Apply: If you are highly motivated with a positive attitude and strong attention to detail, we welcome you to apply.
Applicants are requested to submit a CV and cover letter.
The cover letter should be no more than 3 pages, summarising your skills and experience as they relate to the selection criteria located in the position description.
Closing Date: Wednesday 09 October 2024, 11:59 PM Note: Visa sponsorship is not available for this position.
Only candidates with valid work rights in Australia are eligible to apply.
The University of Wollongong is committed to equality, diversity and inclusion.
As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.
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Job Function:

Requirements

Service And Support Administrator
Company:

University Of Wollongong


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