Vic Park City is a premier dealership featuring renowned brands JAC Motors and Zeekr, committed to delivering outstanding vehicles and exceptional customer service. Our team is dedicated to supporting our clients and dealership with professionalism and efficiency. We're currently looking for a detail-oriented and proactive Service Administrator/Warranty/Costing Clerk to join our service department.
Position Overview: The Service Administrator/Warranty/Costing Clerk is a key player in ensuring smooth service operations. In this role, you'll manage warranty claims, process repair costs, and provide vital administrative support, with a focus on our JAC Motors and Zeekr vehicles. Your attention to detail and efficiency will be instrumental in maintaining our high standards of service and customer satisfaction.
Key Responsibilities: Process and submit warranty claims for JAC Motors and Zeekr vehicles within manufacturer guidelines.Accurately cost repairs, invoice services, and manage job card processing.Maintain precise records for warranties and service costs, ensuring compliance with dealership and manufacturer policies.Provide administrative support to the service department, including customer communication and data entry.Collaborate effectively with Service Advisors, Technicians, and customers to ensure timely resolution of issues.Review claims and follow up promptly to ensure completion.What We're Looking For: Experience in service administration, warranty processing, or costing, ideally within the automotive industry.Strong attention to detail and organizational skills.Proficiency with computer systems and dealership software (experience with automotive-specific systems is a plus).Excellent communication and problem-solving abilities.Ability to thrive in a collaborative, fast-paced environment.How to Apply: Ready to become a part of the Vic Park City family? We want to hear from you!
Please submit your resume and a brief cover letter outlining why you're interested in the position and why you'd be a great fit for our team.
Join us at Vic Park City and let's create unforgettable experiences together! *Due to the number of applications, we will be only contacting those who have been shortlisted.
Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.
About Us: At Vic Park City, located in the heart of Vic Park, Perth, Western Australia, we are more than just an automotive dealership – we are a community dedicated to excellence, innovation, and customer satisfaction.
Working for Vic Park City means joining a dynamic team that values integrity, teamwork, and personal growth. Our dealership offers a supportive environment where your ideas are valued, your professional development is encouraged, and your passion for automobiles is shared by all.
Join our vibrant team and become a part of the excitement at Vic Park City, a dynamic entity under the Autoleague umbrella.
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