McIntosh & Son is committed to providing customers with comprehensive and exceptional service and as a result, has developed an enviable reputation as a trusted, respected and reputable machinery dealership.
Employing over 700 people Australia wide, we pride ourselves on having a dynamic and supportive environment, a horizontal management structure and a family culture.
This unique combination of opportunity and support has positioned us as a preferred industry employer, boasting long employee tenure and commitment.
Our Geraldton Branch has an opportunity for a Service Administration Assistant to join the team on a Part Time basis.
Reporting direct to the Branch Manager, the key responsibilities include (but are not limited to):
All administrative duties, including reception, for the Service Department Open, monitor and close all Repair Orders and record technician hours Coordinate, submit and monitor all Branch Warranty claims, follow up warranty payments and reconcile accounts at month end Continually monitor Work-In-Progress reports and review with Service Manager Raise all workshop purchase orders and enter invoices into Equip database Ensure accurate and efficient data-entry and record maintenance Other general departmental duties such as attending Service Department meetings, taking minutes, answering phones, taking messages, and completing filing.
You will have:
Previous experience in providing a high standard of administrative support in a workshop or mechanical servicing environment Exceptional data entry skills with an extremely high level of accuracy Superior communication skills (written and oral) and attention to detail Excellent organisational and time management skills, ability to prioritise tasks with competing deadlines Strong capabilities with computers, particularly databases and spreadsheets Ability to maintain focus and multi-task in a high pressured and ever-changing environment Proficient in maintaining an electronic file management system.
Previous experience with Equip software or other Dealer Management Systems (DMS) and warranty claim processes (desirable but not essential as training will be provided) Interested?
We would love to hear from you!
To submit your application please click the Apply Now button.
Shortlisting may commence immediately so don't delay.
About us:
McIntosh & Son consists of ten dealerships across Western Australia and Queensland, specialising in the sales and service of agricultural and construction machinery.
Since our inception in 1955, we have sought to find solutions for our customers by providing them with quality products and exceptional service.
With over 650 qualified and dedicated employees across Australia, we have built our enviable reputation by developing our people and exceeding our customers' expectations.
McIntosh & Son will commence shortlisting immediately and reserves the right to close this position at any time.
You must be able to demonstrate that you have the Right to Work in Australia.
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