Our client is a division of a larger Government department, looking for a skilled Senior System Administrator to join the team.
Your expertise in technical troubleshooting, system maintenance, and platform support will ensure the reliable recording, secure storage, and accessibility for internal documents.
Key Responsibilities: System Support & Maintenance : Manage and troubleshoot the Recording & Transcription platform, supporting courtroom recording equipment, recording software, and our Azure environment.
Incident Response : Swiftly investigate and resolve issues to maintain service levels and minimise downtime.
Technical Hardware Support : Oversee recording servers and portable recording kits, ensuring all hardware is functional and accessible.
Client & Stakeholder Communication : Provide clear, timely updates on problem resolutions to clients and internal management.
System Configuration & Monitoring : Configure, install, monitor, and manage ICT environments with technical expertise.
Continuous Improvement : Refine routine system checks and recommend platform infrastructure enhancements to support our critical recording needs.
About You: Expertise in Microsoft Platforms : Skilled in administering Azure and on-premises infrastructure, with a commitment to meeting high service levels.
Experience in IT Application Support : Background in critical service environments, familiar with ITIL practices and a drive for continuous improvement.
Technical Knowledge of Court Systems : Experience with courtroom technology and procedures, or a willingness to quickly develop this knowledge.
Proactive & Solution-Focused : Capable of analysing and resolving technical and operational issues effectively.
To apply please upload your CV in word format.
For any queries please email ****** and quote REF#241448.
Only applicants with full work rights and residing in Brisbane can be considered.
This pay rate is inclusive of mandatory 25% casual loading.
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