Senior Strategic Product Manager, Merchant FulfillmentJob ID: 2729224 | Amazon Commercial Services Pty Ltd
Amazon Australia's Marketplace is looking for a talented Senior Strategic Product Manager to own developing and launching key delivery experience features. This role will own both identifying and working with Amazon partner teams to improve the seller experience together with the delivery experience they offer customers focusing on the merchant fulfillment channel. Example responsibilities will include ensuring we deliver to customers quickly and reliably.
An ideal candidate is someone who will be obsessed with making the seller and customer experience seamless. The individual will be highly analytical, organized, quantitative and data driven and results focused. They will also have a passion for inventing and scaling a successful program -- from identifying the focus areas to communicating the results and using the data to inform future business decisions and feature development.
Key Responsibilities:
- Plan, coordinate, and execute initiatives to remove seller friction and improve customer experience in merchant fulfillment delivery experience
- Analyze big data sets and results, communicate learnings upward, and use the data to drive future strategies
- Document results and share best-practices across merchant fulfillment for Seller Services worldwide organization
- Partner with technical and business teams to drive system improvements within Seller Central self-service solutions.
- Own multiple team KPIs for seller engagement and channel growth, developing strategy to drive results over short and long-term.
Business Skills Needed: - A tenacious self-starter who can serve as a strong advocate for our sellers and our business
- Possess exceptional big data and project management skills
- Capable of handling multiple projects at once amidst rapidly-changing priorities and comfortable dealing with ambiguity
- Ability to be successful both as an individual contributor and in a team environment, and also will be able to perform at both strategic and tactical levels
- Ability to manage a wide range of responsibilities, thrive on solving challenging problems and not afraid to challenge the status quo
Learn More about Amazon Australia
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Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.
Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.
BASIC QUALIFICATIONS- 4+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
PREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Experience owning technology products
- Experience with feature delivery and tradeoffs of a product
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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