Reference: VG/DE/FPIS/20011475Occupation: IT and TelecommunicationsSalary Range: $109,730 - $132,764This role involves developing, configuring, and customizing ServiceNow solutions to meet business needs. Key responsibilities include writing clean, efficient code, reviewing work by junior developers, participating in requirements workshops, handling backlog tasks in development sprints, maintaining technical documentation, and supporting ServiceNow applications.About the DepartmentThe role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st-century economy and society.About the DivisionThe Information Management and Technology Division (IMTD) guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS), and software (SaaS), using agile practices with a focus on user experience, security, and integration.This role is in the Digital Design and Innovation Branch.About the RoleThis role is to develop, configure, and customize ServiceNow solutions to fit business requirements.Key responsibilities include:Designing and developing ServiceNow solutions from inception to ready for business use in production.Upholding architecture, design, and implementation principles including configuration management and coding practices.Collaborating with business stakeholders, architects, developers, and functional analysts on functional and technical requirements.Providing estimates for the scope of work, discussing options, and recommending solutions.Reviewing code and running initiatives to improve the overall health of the platform.Reviewing ServiceNow family releases and identifying new features that can be enabled for the business.AttributesTo be successful in this Senior Software Developer role you will be able to demonstrate your skills and experience across the following capabilities:Personal Attributes - flexibility and adaptability with systems and processes. Ability to work collaboratively with others and identify ways to overcome barriers.Meaningful Outcomes - system thinker who diagnoses trends and coaches others to solve problems and create solutions. Demonstrated ability to drive innovation and continuous improvement.Enabling Delivery - considers how to derive value from a collection of data to enable immediate and future decision making. Obtains a balance between technology and strategy in the delivery lifecycle.Authentic Relationships - can influence and persuade in getting agreement to proposals and ideas to achieve an outcome. Builds strong relationships with stakeholders to have a mutually beneficial partnership.People Leadership - Seen as a leader who lives the VPS values and performance standards. Helps others improve skills through providing constructive feedback and coaching, always willing to help others and learn.Qualifications and ExperienceEssential: Bachelor's degree in Information TechnologyEssential: ServiceNow Platform Administrator CertificationDesirable: 3+ years' experience as a ServiceNow developerEssential: ServiceNow Platform Developer CertificationFurther InformationFor more details regarding this position please see attached position description for the capabilities to address in application.The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability, and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.Applicants requiring adjustments can contact the nominated contact person.Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.For further information pertaining to the role, please contact Leon Hookens - Squad Lead ServiceNow via (03) 8688 7929 or ****** applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements.Applications close 11:59pm on 3rd October.To apply for this role, you will be redirected to the Department of Education job application system.
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