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Retail Assistants (Retail & Consumer Products) Longines – famous for the elegance of its timepieces – is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.
The Role We are currently recruiting a Senior Sales Associate / 3IC for our new beautiful Longines Boutique in Perth. Our Senior Sales Associate / 3IC will need to support Boutique Management to ensure operations run smoothly and standards and policies are always met. In this role, you will be responsible for achieving sales goals, providing impeccable customer service, building client relationships, and growing the boutique's client list.
Responsibilities Support the management team Ensure both personal and store sales targets are being achieved. Ensure the highest level of customer service is being upheld at all times. Be able to open and close the boutique unsupervised when required. The set up and set down process is done in a way that complies with company policy and presentation. Daily security stock counts. Daily merchandising; set up, stock rotation, new display concepts. Ensure the boutique operates smoothly in the absence of the Boutique and Assistant Boutique Manager. Attend regular training. Develop own knowledge base. Demonstrate complete knowledge of all product lines. Know stock availabilities, delays, back orders and discontinued product. Skills and Experience Demonstrated retail experience (luxury industry beneficial). Exposure to supervision experience preferred. Highly developed and proven customer service skills. #J-18808-Ljbffr