The Property and Security Branch is responsible for enhancing the department's business capability through the effective management of the department's property portfolio, property enabling functions, protective security, emergency management, as well as a range of corporate site services and commercial contracts nationally.The Property Services team delivers business services across property management, fleet management, business continuity, and corporate support to regional business areas. This includes management of national corporate contracts and their performance. The role would suit someone with experience in property and facilities management, and with strong stakeholder engagement skills. The Senior Property Officer contributes to the delivery of the department's strategic approach to the ongoing management of accommodation use and facilities services for the Property portfolio, including the delivery of facilities management and accommodation services under the Whole of Government Property Service Provider Arrangements. We are looking for motivated people with a desire to work in a dynamic and fast-paced environment.The JobWork in a small team responsible for property and business support services.Provide a high level of client service to departmental staff for property-related services and act as an escalation point for property officers.Follow up issues and communicate outcomes to team members and managers, escalating when needed.Communicate effectively with internal and external stakeholders.Develop and maintain professional relationships with the department's property service provider.Update information as new processes/policies are implemented, ensuring information remains current.Draft building notifications and input for relevant communication channels.Assist in monitoring the quality of service delivery and develop productive working relationships with building managers, clients, contractors, and staff at all levels.Provide on-the-job training for property officers and support less experienced employees to achieve their goals through guidance and quality assurance of their work.Provide ad hoc support as required.Please note that the merit pool established through this selection process, which is valid for a period of eighteen months from the date the vacancy was advertised in the Public Service Gazette, may also be used to fill future ongoing vacancies in the branch where the duties are of a similar nature.
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