As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.
With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100 and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.
What does this role entail? As a Senior Project Manager, you will be responsible for delivering projects within a global environment. You will be required to manage and co-ordinate the end-to-end project activities from initiation to implementation including project set-up, kick-off, requirements analysis, solution design, build, test, production implementation, post implementation review, issue resolution, status reporting and lessons learned. You work on multiple projects while leading and co-coordinating cross-organizational teams responsible for the overall delivery of an assigned project.
This position is a full-time, fixed-term 12-month contract role, with the opportunity of extension and/or permanency.
Key Expectations Project Leadership: Responsible for the complete ownership of projects from initiation to customer handover and project closure. Lead multiple SaaS implementation projects from initiation through delivery, ensuring alignment with client objectives, company goals, and the SaaS offering.Stakeholder Management: Be the primary point of contact for clients and internal teams, facilitate communication and manage expectations.Planning and Resource Management: Responsible for project planning, financials and resource allocation, working with virtual teams in a matrix organisation.Risk Management: Identification and management of Risks and Issues throughout the project.Reporting: Provide regular updates to senior management and clients on project status, including progress and financials, risks and issues.Competencies: Client Focused: Dedicated to meeting the expectations and requirements of internal and external customers.Leadership: Able to manage competing demands and adapt to changing circumstances.Technical Acumen: Knowledge of SaaS technologies and CLM solutions for managing technical aspects of projects.Conflict Resolution: Skilled in resolving conflicts and addressing issues that arise during project execution.Desired Experience Education: Bachelor's degree in Business Administration, Information Technology, or a related field.Experience: Minimum of 8+ years' experience managing IT projects and working on the vendor side with at least 3 years in a SaaS environment. Proven experience in managing concurrent implementation projects in Financial Services and CLM is a plus.Skills: Proficiency in project management tools (e.g. MS Project, Jira).Strong leadership and team management skills.Strong and proven experience in client/stakeholder facing roles.Demonstrates strong communication and interpersonal skills.Possesses strong problem-solving and analytical skills, identifies early warning indicators, and makes informed decisions.A solid grasp of various delivery methods and project management practices (e.g., PMP, PRINCE 2).Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients' needs.
What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best.Outcomes: Drive Success in every engagement.Respect: A collective feeling of inclusion and belonging.Excellence: Continuously raising the bar.What's in it for you? Private healthcare cover.23 days annual leave.3 company days.Annual bonus opportunity.Work From Home set-up allowance.Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management.Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more.Buddy system for all new starters.Collaborative working environment.Extensive training programs, classroom and online, through 'Fenergo University.'Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies.Defined training and role tracking to allow you to see and assess your own career development and progress.Active sports and social club.Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
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