AWS's Australia and New Zealand (ANZ) Public Sector business is looking for an experienced Senior Program Manager to help drive large and complex programs that are transforming the mission capabilities of our ANZ public sector customers.This role will require the right candidate to use judgment, negotiation skills, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders, deliver program roadmaps and strategies, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The candidate will have a proven track record of complex program and project delivery, from conception and design through to implementation, measurement, closure, handover, and monitoring. The candidate is able to manage multiple, cross-functional competing projects simultaneously in a fast-paced environment where continuous innovation and agility are encouraged.Key job responsibilitiesAbility to work effectively in a matrix environment across varied programs and in sensitive contexts.Establish, optimize, and retire mechanisms and processes to improve conditions for program success.Establish new norms on various aspects of the program and build alignment across teams.Drive projects for their entire lifecycle from planning through post-launch measurement.Own reporting of critical operations-related metrics to business stakeholders.Rely heavily on influence over authority to drive project deliverables.Liaise with other Amazon teams to ensure relevant areas are engaged and aligned to support program deliverables.Build effective relationships with multiple internal and external, and cross-functional stakeholders to deliver complex projects.The ability to communicate, both verbally and in writing, across all teams and levels of seniority within Amazon (e.g., technical, business, executive).Clearly communicate goals, roles, responsibilities, and desired outcomes.Develop, improve, and share operational best practices across the region and with peers globally.Mentor, train, and develop career progression for indirect reports and members of the organization (Program Managers).Hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www.agsva.gov.au/applicants/eligibility-and-suitability).Minimum Qualifications7+ years of program or project management experience.7+ years of defining and executing against program timeline & requirements experience.Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules.Bachelor's degree.Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).Experience working in a matrixed organization.Experience implementing repeatable processes and driving automation or standardization.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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