Senior Product Manager, Home-inCommonwealth Bank of Australia, Sydney, AustraliaPlease include a brief portfolio, or link to an online portfolio and resume with the application to support your submission.Who we areWe are Home-in, and our vision is that all Australians buy and sell their home securely, with confidence. To turn this vision into reality, our mission is to provide exceptional conveyancing for buyers and sellers, which is also so valuable to home lenders and real estate agents that they recommend Home-in to all their customers.Home-in provides conveyancing services across Australia, settling over $7B in homes since 2020. Our value proposition to customers is 'Expert conveyancers, digital convenience':Conveyancers and lawyers with years of experience and local expertise.Award-winning app built by CommBank with digital ID verification, chat and more.We believe conveyancing is a key part of a customer's home buying journey. Through our partnership with CommBank and integration with the CBA home loan process, we continually strive to create the best home buying experience in Australia.What's more, Home-in is proudly part of x15ventures!Home-in is a business operating within CBA's x15ventures. x15ventures is a venture-scaler powered by CommBank. That means we build, buy, and invest in startups that could benefit the bank's 15 million customers and beyond.If you want to be a part of one of a fast-growing customer-driven start-up that supports people through their home-buying journey, we want to hear from you!Role OverviewAs a Senior Product Manager, you will be the product leader responsible for our B2B conveyancing platform. Our operations team and partner law firms/conveyancers use this platform every day to deliver successful on-time property settlements for our customers.You will work closely together with an engineering manager, a product designer, and a full-stack product engineering team with ~8 engineers.Key ResponsibilitiesPlan and execute a thoughtful product roadmap by working closely with the Head of Product and cross-functionally with other business functions.Take end-to-end responsibility for key projects and initiatives that will deliver on our annual goals for growth, profitability, and customer experience.Work closely with engineering, design, operations, and risk to plan delivery activities across your scrum team; delivering our roadmap effectively, safely, and on time.Utilise your strong product management expertise to set up a clear operating rhythm to drive continuous optimisation of the conveyancing process.Lead the diagnosis and prioritisation of incidents and day-to-day queries related to the conveyancing platform, ensuring we effectively manage operational efficiency and risk.Coordinate with our law firm partners and internal operations teams to ensure new features and process improvements are successfully adopted and deliver results.Actively monitor the latest conveyancing industry trends, best practices, and emerging technologies to identify opportunities to accelerate our growth and achieve our objectives.ExperienceYou have 5-10 years of proven experience in Product Management, with a track record of delivering and managing successful digital products or services.You have experience in digital-first businesses, especially where automation and optimisation of processes are core pillars in planning and delivery.You can autonomously lead your team and manage multiple projects at the same time, whilst also actively seeking support and direction when you identify a major issue or risk.You are customer-obsessed and take the lead to identify and articulate trade-off decisions that best optimise for customer value.You will be curious and open to learning new things, and taking accountability for finding solutions to challenging, ambiguous problems.You will be confident to contribute your views, effectively communicating with and influencing a range of stakeholders.Research shows that people from underrepresented backgrounds sometimes hesitate to apply for roles if they don't meet every requirement. If this is you, don't worry - we still encourage you to apply. We are committed to creating a workplace that supports long-lasting and meaningful careers for everyone, and your unique skills and perspective might be just what we're looking for!Why Join Us?Enjoy a flexible and dynamic startup environment.We nurture a safe space for our people to show up as they are!Competitive salary and bonus structure.Opportunities for professional growth and development.Access to the best in class benefits that CommBank offers.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 18/12/2024
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