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Temporary, full-time opportunity up until May 2025 (with possible extension) - 35 hours per weekLocation Parramatta CBD with access to hybrid work arrangementsSalary Clerk Grade 9/10 ($120,859 to $133,183 pa. + super and annual leave loading)Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness PassportYour role As the Senior Product Lead, you will guide the business and vendors in the creation of large-scale or complex applications that drive business outcomes through efficient processes and the use of technology.
What you'll do Identify technical and functional requirements for Workforce Management (WFM) rostering process for achieving Corrective Services NSW (CSNSW) shiftwork operational requirements.Assume technical responsibility for delivering the project activities to ensure compliance with application development standards and achievement of documented requirements.Apply your technical expertise in the requirements analysis phase to ensure the solution is both fit for purpose and fit for use.Design and execute acceptance testing to improve the quality and reduce operational risk of the developed application.Deliver project outcomes and drive business process changes.Provide on-going 3rd level support of developed applications to reduce the impact of application defects and related incidents.What we're looking for Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with a demonstrated commitment to ongoing professional development.Strong experience with managing a Workforce Management or similar shiftwork or payroll related system as a system administrator for a large operational workforce.Knowledge of the CSNSW business environment and operational shiftwork processes.Demonstrable experience in project implementation for integrated systems with a solid understanding of software development best practices, standards and testing methodologies.Significant experience with managing vendors on highly-complex customisation requirements.Experience with interpreting pay and award entitlements for configuring business systems.Excellent interpersonal skills with the ability to communicate succinctly and effectively with both technical and non-technical stakeholders.We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer We offer a variety of benefits, including:
A challenging and rewarding careerFlexible, autonomous work environmentCompetitive pay and conditionsTraining and development opportunities to build and maintain capabilitiesHealth & Wellbeing and Employee Assistance Programs.Want more information? Visit our website to see more information on Working for us.
We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
Can you tell me about a time where achieving results was heavily reliant on you tapping into your expertise, or the expertise of others. How did you go about leveraging this expertise? What impact did it have?Please describe how you would deliver excellent levels of ICT services within a complex environment which utilises a diverse range of technologies to support business operations.Applications close 4 October 2024 at 11:59pm AEST.
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Adam Litchfield via ******
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Jodie McGlinn on 02 9765 3958 or via ******
Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
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