About Us
Established in 2006, Live Payments is one of Australia's leading payment service providers, servicing thousands of businesses with a variety of payment solutions.
Our global workforce of over 120 people continues to focus on innovation in the highly competitive payments landscape.
About the Role
A unique opportunity for an experienced designer looking for the next step in their career - perfect for someone in a larger company who wants to move faster, or from a smaller organisation looking to make a big impact in a fast-growing scale-up environment.
The Senior Product Designer will be accountable for spearheading innovative and impactful design solutions, in this hands-on role.
Reporting to the Marketing Director, you will collaborate closely with other departments to implement customer-focused design strategies that prioritise business objectives.
You will have design accountability across the domain to work out the best way for users to interact with products and services, in terms of both overall flow and at the level of individual design elements.
You will apply human-centred design (HCD) techniques to create best in class, usable and inclusive designs for products, services, and features to enhance the customer experience.
The impact you will have/core responsibilities: Hands-On Design: run hands-on Design & UX workshops, conduct research, apply insights, conduct user flows, journey maps and sketches.Design Leadership: actively contribute your expertise to critical design projects, setting the bar for design quality, and influencing product direction and strategy across the full suite of products.Accountability: own design decisions and be a steward of design excellence; advocating its importance.Human-Centred Design: apply HCD and customer-centric thinking for exceptional user experiences.Research & Analysis: apply both qualitative and quantitative research methods, including journey and empathy mapping.Prototyping: utilise prototyping methods, from low to high fidelity.Design Systems: develop and employ design systems, with a focus on responsive design.Cross-Functional Collaboration & Communication: work closely with Marketing, Product, and Technology teams, and other business stakeholders to drive outcomes.About You The talents you will bring: 5+ years working in interaction, service and/or product design with an online portfolio.Experience working with complex B2B2C SAAS, Payments, Payment Gateway, or eCommerce products would be advantageous.Extensive experience with Figma or similar design tools is essential.Expertise in agile methodologies, and experience working with offshore delivery teams.Extensive visual and interactive design experience with a background in creating accessible and inclusive designs.Ability to confidently lead workshops, and inspire, and encourage innovation.A passion for being hands-on/in the detail - doing the market research, determining customer needs and preferences, completing rough sketches, as well as design software and detailed drawings.Ability to work across multiple streams of the business – engaging with stakeholders, communicating between teams, and interacting with customers and delivery partners.Ability to manage ambiguity and work autonomously in a fast-paced environment.Self-motivated and highly organized with a curious mindset and commitment to personal development.What you will receive
According to 2024 survey results, 93% of employees recommend Live Payments as a great place to work!
Your colleagues are a dedicated team of inspiring individuals who are passionate about delivering impactful outcomes.
Hybrid/flexible work options.State of the art office space in the CBD.Mentorship from senior team members.Health Scheme worth $400 annually, annual L&D budget worth $3,000, Birthday Leave +.Recognition and rewards platform with access to top brand gift cards.What's next?
Our recruitment process typically consists of a brief telephone call, followed by two interviews conducted in-person or over Teams.
However, we are happy to adjust our process to support accessibility needs so that we can get to know you in the best way possible.
We strive to make the process as efficient and enjoyable as possible and will engage with you along the way, so you know what's next.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a product designer?How many years' experience do you have working in an agile environment?What's your expected annual base salary? #J-18808-Ljbffr