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Senior Manager, Key Air Partners, APAC (Sydney) Introduction to team: Travel Partnerships and Media (TPM) helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.
The Senior Manager, Key Air Partners (APAC) role sits on the Air Account Management team in the TPM division of Expedia Group, developing and leading a segment of the portfolio of Key Airline partners, and acting as a trusted advisor to the accounts within the portfolio. This role will have full ownership and revenue responsibilities for a significant portfolio of airlines headquartered in Asia Pacific, representing Expedia's point of sales globally. The primary responsibilities will include contract renewal and leading negotiations, business performance review, developing and executing a strategic growth plan, ensure competitive price & inventory access.
In this role, you will: Identify key decision-makers, influencers/stakeholders across a partner organization and develop/nurture strategic account relationshipsResponsible for day-to-day interaction with the airlines, regular one-to-one meetings with airline partners, and frequent communication with contacts in the most important markets globallyGather information about partners' business challenges/drivers and leverage internal relationships to identify and align resources to meet partners' needsEngage with a broad range of internal stakeholders, to seek out new perspectives to improve outcomes for the business, our partners and travelersGain partners' commitment to deliver on joint initiatives that achieve agreed business/revenue targetsConduct regular business reviews and create opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to grow partners' accounts and expand business opportunities and relationships. To facilitate this, you'll be travelling internationally and domestically, approximately 20-25% of your timeDemonstrate understanding of the financial impact of decisions/solutions to drive projects and analyses that support the organization's missionPartner with finance to develop potential business solutions and tactics and conduct a comprehensive analysis (e.g., pros/cons, cost/benefit, risks, resources, timing) to determine the viability of various alternativesDraft the business case for change and present a recommended solutions based on analysis to internal leadersPartner with legal resources to explain complex concepts or unique situations that require potential deviation from standard contract terms; develop appropriate contract termsMaintain thorough industry knowledge, including key market and economic factors impacting business performance and competitive landscape, to assist in creating effective airline partner solutionsInterpret data relative to the performance of products, services, and solutions against partners' needs/expectations to ensure the airline partners recognize and receive valueIdentify the company's products, services, and solutions that will benefit the airline partner and present the value proposition for a continued partnershipPlan ahead to resolve potential risks, bottlenecks, or tight deadlines that could impact quality of work/outcomesExperience and qualifications: 9+ years of related professional experience, with a Bachelor's or Master's in a related technical field preferredProficiency in English. Knowledge of another language from within Asia is a plusExpert communicator and skilled presenterShows mastery in sales techniquesAble to manage multiple projects and timelinesCapable of making and owning data/insight driven decisions, and learning from the outcomesUnderstands contractual terms and application to business relationshipsContact strategy development and pitching opportunitiesWorking knowledge of airline distribution is desirable, including GDS, NDC and other travel technologyAccommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
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Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
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