Department: Transformation Management Office
Division: Australia Commercial
Location: Melbourne
About Us
We're a big bank with a simple ambition — to improve the financial wellbeing of our customers.
We believe that design can help us get there by delivering differentiated outcomes and experiences.
About the Role
Role Type:
Permanent, full time
Design is deeply embedded in many parts of our business.
We have over eight different design disciplines, ensuring that human-centred design principles are integrated into the creation of our products and services.
Our focus is on sustainably embedding design into ANZ's DNA by building the design capability of our leaders, their teams, and the broader design community.
We apply design to solve key business problems and create innovative propositions.
A Senior Experience Designer (UX/UI) choreographs the end-to-end experience of a digital application to ensure it performs the desired function in a usable, navigable and pleasing way.
Senior Experience Designers create many of the requirements for front-end developers.
As a Senior Experience Designer (UX/UI), you'll be working with a multidisciplinary team of squad members and business stakeholders focused on designing simple and seamless experiences and customer touch points for ANZ's Digital Origination platform.
While leading your craft, you will coach other designers and project/team members in design, present to stakeholders/partners/clients and work collaboratively with your team to improve our customers' financial wellbeing.
PLEASE NOTE: All applications require a submission of a condensed portfolio no larger than 5MB showcasing key projects you have scoped right through to delivery.
What will your day look like?
Project scoping:
Lead the scoping and planning of design activities in a project, ensuring they remain on track.
Collaboration:
Confidently manage and foster stakeholder relationships to gather information and validate ideas.
Prototyping:
Leverage your experience to create user flows, wireframes and UX/UI designs.
Information Architecture:
Understand and apply the relationship between information/content, narrative, and interaction from the perspective of the bank, our teams, and our customers to drive efficient and valuable UX.
Delivery:
Create digital content, interface copy and micro-copy for digital products that meet business goals and end user needs.
Design artefacts:
Use your advanced Figma skills to create design artefacts that are high quality and align with our Design System.
Accessibility:
Proven knowledge and experience working with accessibility standards (i.e.
WCAG 2.1) and how they can be applied.
Framework and standards:
Ensure ANZ's design methodologies, standards and frameworks are adhered to and drive effective UX.
Ideation:
Use collaborative ideation techniques to create and validate solutions.
Design research:
Contribute to the planning and execution of qualitative and quantitative research to inform/validate designs.
Analysis and synthesis:
Generate research insights and translate them into actionable design opportunities.
What will you bring?
Extensive experience (minimum 7+ years) as an experienced Senior UX/UI Designer with a solid background across both digital and non-digital experiences.
Ability to create website content.
Ability to create low, medium and high fidelity UX/UI prototypes and to know when to apply these in the design process.
Advanced Figma and JIRA skills, while being open and adaptive to new technologies, with strong knowledge of Design Systems.
Deep knowledge of digital channels and platforms.
Excellent stakeholder management, storytelling and influencing skills.
Excellent collaboration skills to gather information and validate ideas with squad members and stakeholders.
Ability to use research to develop complex information architecture based on user needs and focus content areas.
Proven experience conducting user testing including automated testing, interviews, and observation, to generate insights.
A confident and empathetic leadership style with excellent communication skills.
Ability to present messages and ideas in a clear, concise and compelling manner.
Coach and guide teams to apply a design-led approach when developing solutions.
Help others develop their skills in their growth areas and foster an energetic, vibrant team culture.
Excellent writing, editing and proofreading skills.
A growth mindset, resilient nature, and an ability to cope and support others during uncertainty.
A working knowledge of web code, software and mobile application development processes.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
you'll feel it too.
Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
That's because we're committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit https://www.anz.com.au/careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 75154.
Job Posting End Date
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