Senior End User Computing Engineer

The Bureau of Meteorology is seeking a qualified End User Computing (EUC) engineer to provide Level 1 & Level 2 Information and Communications Technology (ICT) technical support in all its offices – Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple offices.

The successful applicant will be a key member of the Service & Infrastructure Management – End User Services (EUS) section within the Data and Digital group and on a day-to-day basis provide end user support to subscribers of ICT services including (not limited) to auditing, configuration, maintenance including support of software, hardware, and associated peripherals within supported ICT operating environments namely - Windows, Linux, and Apple environments.

The successful applicant will also be expected to provide advice, recommendations and report on all matters pertaining to ICT on both corporate and operational support related to the flow of meteorological information. In addition, the successful applicant will be required to provide proficient support (not limited) local area network, video conferencing including telephony technology, mobile telephony including support for a varied collaborative systems/application tools set.

A calm assertive demeanour is required to ensure accountabilities are assigned and blockages overcome. The successful applicant will have proven practical experience in dealing with internal colleagues including senior leaders and external customers including vendors.

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