Come and join a role as Senior Director Network Scheduling and Operations in Transport Canberra Bus Operations reporting to the Executive Branch Manager Transport Canberra Bus Operations.As a senior leader within Transport Canberra and City Services (TCCS), you will be responsible for supervising, managing and motivating teams and providing appropriate support and guidance. Effective employee engagement skills are a key enabler in the performance of this role as is a values-based leadership style.The Operations and Communications Business Unit includes the following teams who provide crucial frontline support to Canberran's accessing the public transport network:Communications Centre: The hub of operational communications across Canberra's public transport network, keeping our drivers and transport officers informed of changes, incidents, and other information.Transport Officers: This team are responsible for providing on-the-ground support at the five ACT bus interchanges and other facilities. They also respond to all incidents, accidents and breakdowns as well as assisting with passenger enquiries and information.Scheduling Team: Responsible for providing bus schedules, timetables and building bus networks.The Senior Director Network Scheduling and Operations will lead the Operations and Communications business unit, leading and contributing to the development and implementation of strategies to ensure effective governance and performance, identify business improvements and build strong working relationships within the business and across the Directorate.It is critical that this role works collaboratively with community groups, stakeholders and colleagues to improve business operations and ensure consistency of service delivery to the community. This includes actively participating in conversations around the development or introduction of network changes.This is an integral position within Transport Canberra Bus Operations which requires a leader with a strong, considered and engaging people focus to successfully deliver and drive a culture of respect and a desire to achieve customer service excellence. The ideal candidate will possess an innate ability to draw on the right skills in a contextually and environmentally appropriate manner, align team performance and develop capacity to achieve organisational objectives.We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.Notes:
This is a temporary position available immediately up to 25 September 2025. Selection may be based on application and referee reports only. A merit pool will be established from this selection process and may be used to fill temporary vacancies up until 25 September 2025.How to Apply:
Please submit a written application addressing the Selection Criteria limiting responses to 250-300 words per criteria, along with your current curriculum vitae.Applications should be submitted via the Apply Now Button Below.
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