Who are Heidi?Heidi is on a mission to half the time it takes to deliver world class care.We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world.Today, we have a suite of tools that modernise documentation. Tomorrow, we'll equip every healthcare org with AI assistants that undo the tediums of clinical & non clinical workOur team is a potent mosaic of sage, accomplished leaders & brilliant polymaths hungry to prove it. We achieve in 6 months what it takes our competitors 4 years to do.We've raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and in the midst of our next raise, with an ambitious global go-to-market strategy starting with the US & UK.The RoleAs a Senior DevOps Engineer at Heidi, you'll be instrumental in building and scaling our cloud infrastructure, focusing on establishing our Azure presence while ensuring robust, secure, and observable systems.You'll work closely with our engineering team to implement and maintain highly reliable infrastructure for our AI-powered healthcare solutions.What you'll do:Design and implement secure Azure infrastructure while working with existing AWS environmentsLead the implementation and management of containerized services using KubernetesEstablish comprehensive observability and monitoring using Datadog for both infrastructure and applicationsDesign and implement robust SRE practices including SLOs, error budgets, and automated remediationLead incident response and post-mortem processes to drive continuous improvementImplement and maintain security best practices and compliance requirements for healthcare systemsManage infrastructure as code using Terraform and other modern DevOps toolsDrive reliability improvements through automated testing and chaos engineering practicesKey Requirements:Strong experience with cloud infrastructure (Azure required, AWS and GCP beneficial)Hands-on experience with Kubernetes and container orchestrationDeep experience with observability tools, particularly DatadogProven track record in implementing SRE practicesStrong experience with Infrastructure as Code (Terraform)Experience with CI/CD pipelines and automation toolsStrong networking and infrastructure security backgroundPreferred Qualifications:Azure certifications (Solutions Architect Expert, DevOps Engineer Expert)Backend development experience with modern programming languagesHealthcare industry experienceExperience with high-availability architecturesUnderstanding of HIPAA or similar healthcare compliance frameworksExperience building cloud infrastructure from ground upWhat we will look for:Problem-solving mindset with a focus on reliability and scalabilityStrong communication skills to work with cross-functional teamsAbility to balance technical requirements with business needsExperience in fast-paced startup environmentsDedication to maintaining high standards in a regulated environmentWhat do we believe in?We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:We will stop at nothing to improve patient care across the world.We design user experiences for joy and ship them fast.We make decisions in a flat hierarchy that prioritises the truth over rank.We provide the resources for people to succeed and give them the freedom to do it.Why you will flourish with us ?Flexible work with a 50% hybrid environmentAdditional paid day off for your birthday and wellness daysFull gym access in our Melbourne location and Sydney TBC..A generous personal development budget of $500 per annumLearn from some of the best engineers and creatives, joining a diverse teamBecome an owner, with shares (equity) in the company, if Heidi wins, we all winThe rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startupsIf you have an impact quickly, the opportunity to fast track your startup career!
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