Senior Customer Communications Specialist

Details of the offer

Please be aware there have been some accounts impersonating us.
Our communication will always be from a momentum.com.au or hydro.com.au email address.
Contact us at ****** if you need to verify anything.
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Just because the role's not there today doesn't mean you're not just the person we're looking for.Part of making energy more human is making our people feel that way too.
Our office on Collins Street was built by us and for us, with a mix of different environments to support all sorts of working styles.
But we know that support isn'tjust about what you do on the clock.
So here's how we look after all the other important stuff.
HumansPlanetGrowthBalanceDisabilityHumansAs a company we have one main goal, and it's making energy simple for customers.
We know this industry can be pretty tricky, so we're working on ways to fix that.
The more we can do to make things easy to understand forour customers, the better.
What if I have a disability?We're big on inclusion here, and we're committed to improving opportunities for people with disability.
We recently published our Disability Inclusion Action Plan, which sets four goals:
create more opportunities for people with disability to engage with usincrease employment opportunities for people with disabilitychange community attitudes towards people with disability, andcreate more inclusive systems and processesWant to check the details?
View our Disability Inclusion Action Plan 2020-2023 in PDF or Word format .
PlanetThe future of energy is renewable, which is why it feels good to be owned by Australia's largest renewable generator, Hydro Tasmania.
With their support we're working on ways to expand the kinds of renewable energy optionswe're able to offer.
We sweat the small stuff, too – with separate bins for coffee grounds, compost and soft plastic.
And if you ever forget your green bags, we've got some you can borrow.
Whether you're an up-at-five athlete or afternoon ambler you'll get access to wellness coach who can help you with things like ergonomics and nutrition.
You'll get all the usual suspects too, like staff rewards programs and discounts on gym memberships and private health insurance.
GrowthThe energy industry is competitive, and we're pretty ambitious.
So if you're a go-getter with big ideas, we want to know you – especially if you want to see your ideas and contributions make a real difference.
And because we want the best people, we're big on flexibility too.
Which means accommodating your particular needs, differences and abilities (and being open to all the ways we can do that).
BalanceYou spend a lot of time at work, but we know there's plenty that goes on outside of it too.
We offer an Employee Assistance Program so you can get support when things aren't quite running smoothly, and a no-questions-askedrecharge day for when you just need to look out for you.
The team is always looking at where we can offer extra support to our people.
More recently this has meant establishing a family and domestic violence support package, and providing ongoing super contributions during any unpaid parentalleave.
Get the scoop on renewable energy, power saving tips and bad energy puns. #J-18808-Ljbffr


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