Senior Customer and Tenure Operations Officer Native TitleTogether we shape thriving communities, public spaces, places and economies. Provide critical support and advice on Native Title tenure issuesTemporary full-time opportunity to 30 June 2026Salary relative to experience and ranges from $93,295.00 to $102,941.00 + superWhat's in it for me? Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support.
We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritize work/life balance and wellbeing with initiatives like flex leave and access to support programs.
Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.
The role The Senior Customer and Tenure Operations Officer Native Title role provides high-level technical expertise and support to the Supervisor Tenures and Native Title to achieve government priorities in Native Title and Indigenous Land Use Agreements (ILUAs).
This role involves undertaking a wide range of administrative activities to meet targets related to tenures, providing operational support, and ensuring quality outcomes through monitoring and reporting.
The role also includes maintaining the integrity of land information data and offering advice and recommendations to resolve Native Title tenure issues.
You will be responsible for providing timely advice and recommendations on Crown land tenures from extensive research, balancing conflicting priorities and projects, and making appropriate determinations by interpreting and applying land information legislation and data.
The role also involves a broad range of office management tasks to support Native Title tenures and overall business outcomes.
What you will bring to the role Excellent communication skills, both verbal and written, to effectively convey ideas and collaborate with team members.Solid time management and organizational skills to prioritize tasks and meet deadlines efficiently.High level administrative skills with the ability to prioritise tasks and competing demands.Strong stakeholder engagement skills, fostering strong relationships and ensuring alignment with diverse stakeholders to achieve outcomes.Demonstrated technical proficiency and the ability to quickly learn and adapt to new technology tools and systems.Key knowledge and experience Knowledge of and ability to interpret tenure legislation for the administration of tenure applications as they relate to Native Title.Understanding of the Native Title Act 1993 and the Aboriginal Land Rights Act 1983.About us The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW.
To achieve this, we create vibrant, productive spaces and precincts; manage lands, assets, and property effectively; and deliver affordable and diverse housing.
We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities, and entities.
We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.
DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close Wednesday 13 November at 11:55PM. Should you require further information about the role please contact Amanda Beetson at ******.
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.
We encourage and support applications from people with disability.
Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential.
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