Experienced Hire Customer SuccessLocation:
Sydney, AustraliaHere at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.About Us:Appian provides a low-code development platform that accelerates the creation of high-impact business applications. Many of the world's largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. We are looking for Senior Technical Consultants to create, present, and implement Appian's technical solutions. As a Senior Consultant, you will be a key leader for the business of consulting as well as the business of our clients. Appian's growth trajectory ensures that Senior Consultants will immediately impact customer interaction and team development, working closely with our clients and Appian core members.About You:You enjoy working with clients to define business processes and gather functional system requirements. You are not an order taker; you ask why questions and solve the right problems.You're well educated, with at least a BS in Computer Science or related field/degree in addition to 5+ years of experience.You've demonstrated past success in cross-functional teams building products using agile methodologies.You have excellent communication skills and speak fluent Italian and English.You have prior experience with software consulting, ideally in ERP, CRM, BPM/Workflow, Data Integration Architecture or EAI.How You'll Contribute:Work directly with clients throughout the entire life-cycle of projects to define, design, and implement business process-based solutions.Drive adoption by empowering clients to become self-sufficient with building process applications on their own.Design and implement solutions with Appian software and provide demonstrations to clients.Establish and implement metrics to optimize team delivery and measure business agility in terms of predictability, reliability, and adaptability.Independently communicate with both client technical teams and business owners as needed during the design and implementation.Supervise, mentor, and develop junior consultants and business analysts on application and implementation methodology.The Best Part of This Job Is:Working in a collaborative, self-organizing agile team comprised of highly intelligent and motivated staff; leading transformation from idea to implementation (from strategy through delivery).About Appian:Appian helps organizations build apps and workflows rapidly, with a low-code automation platform. Combining people, technologies, and data in a single workflow, Appian can help companies maximize their resources and improve business results. Many of the world's largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. Our employees create opportunities to drive hands-on impact both with our customers and throughout the organization, which creates an environment where meaningful work is met with career growth and opportunity.Equal Opportunity Statement:Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need a reasonable accommodation for any part of the employment process, please contact us by email at ****** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
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