Senior Consultant, Acquiring Specialist
About the Job
We are empowered to make a positive difference for customers and communities.
You'll join a high-performing business, backing talented individuals.
Be supported to grow your career at NAB.
The Role
Larger Australian businesses are becoming increasingly technically complex with increasing e-commerce needs, demands for operational efficiency, electronic transactional banking, transition to cloud, and complex data requirements.
As a result, our capability as a bank needs to be able to understand customer system implementations as well as being able to recommend and implement the best NAB solutions for them.
The Acquiring Specialist role is a key product sales expert role to support our proposition in winning with these more complex customers, brought into customer conversations by our front-line transaction specialist teams when required.
You will be an integral part of the BPB sales deal team as the primary merchant acquiring specialist when technical product input is required and act as the conduit between Bankers and Product to drive sales and success for our merchant solutions.
Additionally, this role will collate and grow our domain's collective knowledge of both our understanding of customers as well as how our products can work to best meet customer needs.
Over time, this role will provide thought leadership to customers and bankers on acquiring and transaction solutions.
The role will also provide feedback into product development as input into the product backlogs.
Identification of further customer sales opportunities (new and existing customers).
Support customer implementation teams where necessary to ensure customers are set up properly.
Education of specialists and banking teams (Transactional bankers, transaction direct, generalist bankers, etc.) to build collective capability in Merchant Acquiring.
What You Will Bring
Knowledge in Transactional banking, acquiring or payments product specialist.
Knowledge of ecommerce solutions, POS, ERP and transactional banking solutions.
Understanding of and be able to drive strategic & complex sales conversations in relation to all things Acquiring CP/CNP, 3Dsecure, tokenisation, hosted solutions, API integration.
Understand transactional banking and how this impacts customer operations (reconciliation, integration, automation, etc.).
Keen to learn more about the current and future acquiring roadmap and how this translates into customer solutions in their context.
Ability to liaise with customer business and technology counterparts to discuss issues, needs, pain points and recommend solutions.
Ability to lead customer and bank stakeholders to suitable solutions.
Ability to work with stakeholders of different backgrounds - sales, tech, marketing, product, general management, customers.
Capable written and verbal communication and presentation skills, including to clients.
Knowledge and deep passion for the latest trends, technologies and regulations relating to the payments industry.
Inclusion and Diversity
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.
We are committed to providing an environment where you can work your way. For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via ****** (please reference job number) or visit our Careers page through the link above for other contact options.
More focus on you
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world-class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.
Join NAB
If you think this role is the right fit for you, we invite you to apply. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Australian or New Zealand citizenship or permanent residency status. Candidate screening and interviews may be conducted prior to the closing date of the job advert.
Apply here
https://careers.nab.com.au/aw/en/job/794592?lApplicationSubSourceID=
Closing: 17th Nov 2024 11:15 AM E. Australia Standard Time
#J-18808-Ljbffr