Senior Commissioning & Planning Officer

Division: Northern CPPYJ
Location: Coffs Harbour, NSW, AU, 2450 Ballina, NSW, AU, 2478 Tamworth, NSW, AU, 2340
Req ID: 70691
Senior Commissioning & Planning Officer
Location: Coffs Harbour, Ballina, Tamworth
Full-time, ongoing opportunity
Grade 9/10 - $120,859 - $133,183 p.a.
+ superannuation and annual leave loading
Flexible work practices working hours, 35-hour week and flex leave
Your role
Do you enjoy collaborating with community partners to achieve positive outcomes for children, individuals, families, and communities?
Can you demonstrate Aboriginal cultural competency?

If yes, then this role is for you!

The Senior Commissioning and Planning Officer role is responsible for leading and managing key program activities within DCJ human services contracts with providers in the Mid North Coast, New England, and Northern NSW districts.

The role will have a focus on the provision of the Permanency Support Program and the Aboriginal Out of Home Care transition.
It may also have the opportunity to work on other funded programs such as Homelessness, Domestic and Family Violence, Family Preservation and Targeted Earlier Intervention.
The work is dynamic, fast-paced, and requires a sophisticated range of skills and experience.

The role provides an opportunity for you to build relationships with partners across government and the community sector to support the delivery of quality services by NGOs and achieve positive outcomes for children, individuals, families, and communities.

As part of the Commissioning and Planning team you will:
Take a lead role to support and progress District targets under the Aboriginal Out of Home Care transition project.
Manage contract meetings that include leading discussion and reporting minutes.
Manage meetings with internal and external government agencies and non-government providers.
Analyse reporting requirements and identify actions for follow up for the organisations that you are allocated.
Provide written responses to Ministerial and other requests for information internally within the department and externally.
Manage complaints and compliance for contracts.
Conduct annual reviews of the financial reporting requirements for individual organisations.
Work as part of a team of Commissioning Planning Officers, Senior and Assistant Project Officers and Managers.
What we're looking for
Experience working with non-government organisations and government agencies on the development and implementation of service delivery and social policy.
Experience working with, supporting, and addressing the cycle of disadvantage and risk of harm experienced by a number of our primary and prioritised clients; including Aboriginal Children, their families, and communities; and children and families from Non-English-Speaking Backgrounds and diverse cultural groups.
Experience and knowledge of one or more of the funded programs Permanency Support Program, Family Preservation, Specialist Homelessness Services, of Domestic and Family Violence, and/or Targeted Earlier Intervention Services.
Ability to work independently and manage your own work.
Ability to establish and maintain relationships with internal and external stakeholders.
Ability to help build team capabilities, providing mentoring and support to others, and strengthening team cohesion.
A commitment to a culture of teamwork, excellence, and continuous improvement.
Client service skills with an empathic approach to clients.
A strong commitment to customer service.
Computer and systems competency.
Sound research and analysis skills to support evidence-based decisions.
Appointments are subject to reference checks and the following pre-employment checks:

National Criminal History Record Check in accordance with the Disability Inclusion Act 2014 Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012 Download the role description
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.
If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

About us
NSW Department of Communities and Justice directly supports 800,000 people every year and reaches a further million people through local community-based programs.

Our vision is to empower all people to live fulfilling lives and achieve their potential in inclusive communities.
We collaborate with government, non-government and community partners to work with children, adults, families and communities to improve lives and realise potential, with a focus on breaking, rather than managing, disadvantage.

What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career.
Flexible, autonomous work environment.
Competitive pay and conditions.
Training and development opportunities to build and maintain capabilities.
Health & Wellbeing and Employee Assistance Programs.
Want more information?
Visit our website to see more information on Working for us.

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.
We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.
We're focused on breaking, rather than managing, disadvantage.
It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:
Targetted Question
Describe the process you have used to maintain collaborative relationships with diverse stakeholders (providers, community members, service users etc.)
where you have been required to provide leadership, constructive feedback and guidance.
In your response, please outline a specific example, highlighting what worked well and not so well.
Applications close - 11:59pm, Tuesday, 3 December 2024.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Fiona Napper on
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Peter Luong on
Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.
This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.


Thank you for your interest in this role.
We look forward to receiving your application.

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