At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
The Cloud Systems Engineer manages, deploys and maintains NICE's production systems, virtualization, SAN, Public Cloud and other supporting environments. The Cloud Systems Engineer will also be responsible for managing, deploying and maintaining our lab environment. The candidate would work as a lead on projects that are across multiple groups.
As a Cloud Systems Engineer, a Typical Day Might Include the Following: Manage and deploy Windows Domain and Active Directory environmentDeploy ServersDeploy and Manage Public Cloud Compute and Storage Set up and maintain server system and file securityManage Lab and Production InfrastructurePerforming OS level PatchingPerforming Systems and Hardware Level UpgradesDeploy, Configure and Maintain Physical Storage (SAN)Monitor and optimize performance of serversManage Virtualization EnvironmentsMaintain documentation of Environment and ProcessesWork with vendors to troubleshoot problems and RMA parts as neededManage and deploy Linux server installationsTo Land This Gig You'll Need: Bachelor's Degree in Computer Science, Business Information Systems or related field or equivalent work experience required.Experience Leading Projects and Delivering Solutions Through Completion2+ years working in a Public Cloud environment3+ years managing and deploying Windows OS Servers preferably in a production environment3+ years managing and deploying Windows domains, Active Directory, DHCP, DNS and IIS3+ years performing and management of OS patching3+ years installing/configuring server hardware and OS5+ years managing and deploying virtual environments2+ years managing physical storage and SAN3+ years managing and deploying blade servers/Enterprise Compute3+ years hands on experience with engineering operations or enterprise operationsExperience successfully working in fast paced, production environmentsExperience working within a team of IT professionals; taking and following direction and completing tasks and assignments in a timely manner with a positive attitudeExcellent written and verbal communication skillsMust have good attention to detail, and the ability to make good, timely decisionsBe a Team-player, have a positive attitude and able to work with a distributed team in multiple time zonesKnowledge of protocols such as DNS, HTTP, SMTP and SNMPBe a self-starter who is proactive, motivated and can work independentlyExperience with Chef or similar technologiesBonus Experience: Configuration and management of HP Enterprise Servers and/or Cisco UCSExperience working with config management and automation technologiesComfortable working with changing timelines and deadlinesExperience working with CloudFormationExperience with Linux Server deployment and administrationExperience working in a global production environmentAbout NICE NICELtd.(NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard torace, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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