Senior Claims Officer - Injury Liability

Take the next step. Be part of something bigger at Suncorp.Senior Claims Officer - Injury LiabilityManage a portfolio of Injury Liability ClaimsProvide technical expertise to support Claims OfficersBrisbane or Sydney locationYou will manage a diverse and complex portfolio of Injury Liability claims in accordance with policies and procedures, ensuring the most cost effective and timely outcomes are achieved while providing best in class claims service to our targeted market segments.As a senior member of the team, you'll play an integral role in providing technical claims advice and mentoring claims officers to lift technical capability and deliver excellent commercial outcomes.What you'll doProactively manage a diverse portfolio of complex Injury Liability claims end to endProvide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reservingAppoint and manage external service providers including External Legal PanelMaintain claim reserves in a timely manner in accordance with reserving guidelines and practicesProvide underwriters and claims manager with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledgeContribute to the development of the teams' market profile through superior claims service to our targeted market segmentWhat you'll bringProven experience within public liability risks (injury claims) (5-10 years experience mandatory)Prior experience mentoring claims staff in technical claims rolesLegal background preferred, not essentialAbout Suncorp GroupSuncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that.If this opportunity sounds like the challenge you have been looking for please apply online today.At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.Advertised: 16 Sep 2024 AUS Eastern Standard TimeApplications close: 16 Oct 2024 AUS Eastern Daylight Time
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