Senior Business Analyst Westpac Banking Corporation Sydney, Australia Job Description51414 - Senior Business AnalystFull-Time PermanentLocation: Open to Sydney, Brisbane, Adelaide & MelbourneHybrid workingHow will I help?Lifecycle & Experience Village is focused on retention, engagement, and depth of relationship with existing Consumer & Business customers. As a Senior BA your role is crucial in the design and develop strategy for transformation initiatives across Cash & Transactional Banking (CTB).You will have a strong understanding of digital applications, customer experience, technology, and payments trends. Experienced in supporting Senior Managers, in delivering work streams for larger transformation initiatives/transition developed initiatives to existing GTM or service delivery functions. Providing compelling cases to Senior Stakeholders/leaders to understand issues, customer pain points and provide solutions for delivery within CTB.Key Responsibilities :Leading the achievement of Westpac's strategy by working with stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems.Defining and managing the requirements through the delivery lifecycle to meet business needs including functional, non-functional and data requirements.Providing and directing recommendations for process re-design and improvements and business solutions, enabling changes to processes, policy and/or information that support Westpac to achieve targeted business outcomes and deliver business value.Developing process mapping and analysis, story maps or experience maps, and completing target solution gap analysis.Providing coaching and mentoring across the team where required.What's in it for me?You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.What do I need?Experienced in business process improvement/re-engineering, data analysis, system functional / non-functional analysis experience and business case preparation experience.Major end-to-end business process re-engineering or business transformation initiative know-how.Major delivery projects proficiency, ensuring solution enables business processes to deliver the desired business outcomes and value.Facilitation of business solution workshops involving participants from senior management to business users.A strong understanding of technology and business systems strategically and operationally.Strong knowledge and experience in Agile project methodologies.Coaching & mentoring skills.What's it like to work there?We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.Hear from some of our people and their experiences working with us.How do I apply?Start here. Just click on the APPLY or APPLY NOW button.At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone-our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ****** you need reasonable adjustments during the recruitment process?We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email ****** More Jobs From Westpac Banking Corporation Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.
#J-18808-Ljbffr