Senior Business Analyst - Operational SystemsBusiness/Systems Analysts (Information & Communication Technology)
Government - State (Government & Defence)
Salary: $114,623.44 - $122,397.89 per annum
Region/Directorate: INFO & TECH
Location: Albion 4010
Closing Date: Midnight 14 November 2024
Reference No: QLD_QFD_20290_24
About usThe Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities.
Purpose of roleThe Fire and Rescue IT Solutions team is responsible for providing contemporary and innovative technology solutions and services to meet the operational needs of the fire and rescue capability and the volunteers that are a critical element of providing coverage across Queensland.
Reporting to the Solutions Delivery Manager, you will be responsible for analysing the business systems and information technology needs, utilising Business Process Model and Notation (BPMN) standards to ensure processes and procedures are effectively documented and maintained.
Key requirementsHighly desirable requirements High level knowledge and application of, appropriate business analysis frameworks, aligned with Business Analysis Body of Knowledge (BABOK).Ability to rapidly acquire knowledge of the applications and their integration with business requirements and technical environment in a large and complex service delivery environment.Excellent analytical, conceptual and innovative problem solving, and organisational skills to manage and prioritise large workloads whilst maintaining high levels of accuracy.Experience in Agile way of working and appropriate requirement management tools.Knowledge and/or experience in Software Development Life Cycle.Your key accountabilitiesYour part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including:
Perform business analysis activities by developing an understanding of the business needs to ensure technical deliverables meet user acceptance criteria, usability and fit for purpose solutions.Undertake investigative work and utilise appropriate modelling techniques to determine, document and maintain business requirements, recommending improvements to business processes and information systems aligned with industry best practice and departmental standards.Develop, analyse and document requirements that will cover system functionality, usability, access and security, performance and availability, interfaces, and data conversion requirements for all business functions.Develop business processes to design end to end service mappings to ensure procedures are documented following processes and methodologies that align with industry best practice and departmental standards.Build effective relationships and liaise with internal and external stakeholders in relation to all aspects of business improvement initiatives including the development, review, user acceptance testing and sign-off of business requirements documentation.Conduct quality reviews of project and production support deliverables to ensure their successful implementation and operation within the department.Contribute to the review of system design and other development deliverables against requirements and participate in applicable quality assurance activities.Identify key issues, perform research and analysis, and assess impacts, to develop options and recommendations for system and document solutions and continuous improvement.CapabilitiesTo determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream – Individual Contributor(leading self) Vision Stimulates ideas and innovationLeads change in complex environmentsResults Drives accountability and outcomesAccountability Fosters healthy and inclusive workplacesDemonstrates sound governanceOnce you join us we will want you to exemplify the QFES shared values of:
RespectIntegrityTrustCourageLoyaltyHow to applyPlease refer to the QFD Public Service Application Guide for information on how to apply for this role and contact us to discuss any reasonable adjustments if required.
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