Make a real difference in the lives of those we serve.Be a part of a passionate and purpose-driven team.Develop your skills and grow your career in a supportive environment.Senior Business Analyst Southern Cross Care (WA) About Southern Cross Care (WA) At Southern Cross Care (WA), we are a purpose-driven, not-for-profit organisation that has been serving the West Australian community for over 50 years.
Our mission is to enable extraordinary lives for those we serve, and we are passionate about making a real difference in the lives of our clients and residents.
We offer a diverse range of services to meet the complex needs of our aging population and those living with mental illness, including residential care, retirement living, mental health support, community housing, and home care.
About the Role We are seeking a highly motivated and skilled Senior Business Analyst to join our Technology & Transformation team.
In this pivotal role, you will be responsible for driving impactful change by delivering actionable insights, designing optimised processes, and supporting the implementation of transformation initiatives.
You will play a key role in ensuring our projects are aligned with our strategic goals, stakeholders are engaged, and our efforts are optimised for success.
Key Responsibilities Clearly define business needs, opportunities, and user experiences to inform well-supported transformation initiatives.Streamline processes and systems to enhance operational efficiency and align with future state objectives.Collaborate and co-create to ensure stakeholder needs are met and transformation efforts are embraced.Use data analysis to inform continuous improvement and strategic adjustments.Ensure transformation efforts adhere to organisational standards and compliance requirements.Foster a culture of continuous improvement through analysis and recommendations that deliver sustained transformation, growth, and innovation.About You To be successful in this role, you will have:
Proven experience in delivering transformation outcomes through business analysis and process improvement.The ability to deliver clear, actionable insights from complex data.Strong skills in building trust and alignment through effective stakeholder engagement.The ability to create and implement streamlined workflows that deliver measurable outcomes.Experience in facilitating smooth transitions with strong change management practices.Technical proficiency in tools like Visio, Power BI, or project management platforms.Familiarity with Agile and Waterfall project methodologies (preferred).Business Analysis certification (CBAP, CCBA) (strongly preferred).Process Improvement certification (Lean Six Sigma) (preferred).Employee Benefits At Southern Cross Care (WA), we are committed to being an employer of choice.
We offer a range of benefits to our employees, including:
Not-for-profit salary packaging optionsCorporate Health InsuranceFree employee assistance programAnnual leave starting at 4 weeks (full time)Carers/personal leaveService Awards for long standing employeesFlexible working environmentHow to Apply If you are excited by the opportunity to make a real difference in the lives of others, we encourage you to apply.
Please submit your up-to-date resume and a cover letter outlining your experience and suitability for the role.
Senior Business Analyst
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