Senior Business Analyst

To become number one for customer service
Strategy and analysis
Full-time
Office | Sydney, NSW, Australia
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
Westpac is Australia's oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.
About the roleHow will I help? As a Senior Business Analyst, you are accountable for bridging the gap between the business and technology communities to support the delivery of tailored fit for purpose solutions that meet the needs of customers and the product vision. Leveraging the latest Transformation Delivery Standards (TDS), you will work in a squad using Agile methodologies to ensure the right outcomes are achieved efficiently.
What you'll be responsible forIdentify the problems and needs of key stakeholders to guide data analysis.Data Analysis and Reporting: Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions.Stakeholder Engagement: Partner with stakeholders to understand specifications, business requirements, and communicate insights.Skills you'll needWorks with others by being open, clear in communication and listening to achieve goals.Decision Making: Considers the costs and benefits of potential actions and determines the most appropriate one.Critical thinking: Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight. #J-18808-Ljbffr