Senior Business Analyst
Permanent
Sydney, NSW
Be a part of Westpac's supportive and inclusive team
How will I help?As a Senior Business Analyst, you are accountable for bridging the gap between the business & technology communities to support the delivery of tailored, fit-for-purpose solutions that meet the needs of both the customer and product vision. Leveraging the latest Transformation Delivery Standards (TDS), you will work in a squad using Agile methodologies to ensure the right outcomes are achieved efficiently while applying the appropriate risk frameworks.
You will be working within the Acquisition and Activation village for Cash & Transactional Banking to deliver transactional banking digital origination capabilities for both new and existing customers.
Responsibilities include but are not limited to:
Build strong relationships through engagement with customers, colleagues, and other key stakeholders, including Architects, Solution Designers, Developers, CX Designers, and Testers.
Document current and future state processes, and identify opportunities for improvement.
Use information-gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
Work collaboratively in your delivery squad and with business and technology stakeholders to gather, validate, and document business requirements, and develop recommendations and solutions that meet business and customer needs.
Raise and support the mitigation and resolution of risks and issues using established tools and frameworks where applicable.
Create detailed technical user stories and acceptance criteria to support the delivery of change by Developers and Test Teams.
Work closely with your squad members, including but not limited to Product Owners, Scrum Masters, other Business Analysts, Tech Leads, and Engineers to identify, capture, plan, and deliver changes.
What do I need?
Demonstrated experience (5+ years) in business analysis in a project/delivery-oriented role, with extensive experience eliciting, documenting, prioritizing, and tracing requirements throughout the project lifecycle.
Experience working in Agile environments, with a good understanding of Agile principles and practices.
Knowledge and experience in the financial services industry, preferably in cash and transactional banking, would be an advantage.
Must be able to translate and understand business and technical requirements, and contribute to solutions to meet those requirements.
Proven ability to apply critical thinking, problem-solving techniques, and negotiation skills to complex business challenges.
Strong proficiency in JIRA, Confluence, and other relevant Agile documentation and collaboration tools.
Superior written and verbal communication skills, with the ability to clearly articulate complex information to both technical and non-technical audiences.
Strong team player with a positive attitude, willingness to learn, and desire to make a difference.
How do I apply?Start here. Just click on the APPLY or APPLY NOW button.
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