Contract type: TEMPORARYSpecialism: Information TechnologyFocus: Business AnalystIndustry: ITSalary: NegotiableWorkplace Type: HybridExperience Level: Mid ManagementLocation: Brisbane CBDTEMPORARY Consultant: Grace PaamaJob reference: 1973460/001Date posted: 17 May 2024brisbane information-technology/business-analyst 2024-05-17 2024-06-16 it Brisbane CBD Queensland AU 4000 Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueOur client is seeking a Senior Business Analyst with a proven track record in the delivery of significant and complex ICT-enabled business change projects. This role offers an exciting opportunity to work on a new CRM solution based on Salesforce within a revised operational service delivery model. The successful candidate will have strong communication skills, hands-on stakeholder engagement skills, and experience in systems integration between Salesforce and legacy systems, data migration, identity and access management, and business change.• Opportunity to lead significant ICT-enabled business change projects• Hands-on role with extensive stakeholder engagement• Work on a new CRM solution based on SalesforceWhat you'll do:As a Business Analyst, you will play a pivotal role in shaping our client's Financial Management CRM & Portal. Your primary responsibility will be to utilize your analytical skills to identify clear requirements that meet both business and end-user needs. You will plan, develop and present business analysis deliverables while addressing opportunities for improvements in business operations. Your ability to present complex concepts in a concise manner will be crucial as you assist with various stages of solution development. Working closely with vendors, you will ensure that all requirements are met and solutions are delivered effectively.• Identify, analyze, and develop clear requirements to meet business and end user needs.• Plan, develop, and present BA deliverables, ensuring documentation is targeted to the appropriate audience.• Identify and address opportunities for improvements in business operations from the analysis.• Present concepts in a concise and focused manner.• Assist with the definition, analysis, acquisition, build/configure, test, train and roll out of solutions.• Work closely with vendors to identify requirements and deliver solutions.What you bring:The ideal candidate for this Senior Business Analyst role brings along proven senior business analysis experience in Salesforce CRM projects or equivalent complex business system projects. You possess strong vendor management experience with an ability to maintain our client's best interests throughout the vendors Agile delivery lifecycle. Your ability to understand and analyse complex concepts at a significant level of detail will be crucial in this role. You have a proven track record of leading and managing complex, high profile and high impact projects with the ability to lead and implement business and technology changes in a complex environment. Your highly developed interpersonal skills including negotiation and liaison skills will be key in this role.• Proven senior business analysis experience in Salesforce CRM projects or equivalent complex business system projects• Experience working a Salesforce CRM deployment and integration projects in a Mulesoft environment.• Strong vendor management experience• Ability to understand and analyse complex concepts at a significant level of detail• Proven ability to lead and manage complex, high profile and high impact projects• Demonstrated ability to lead and implement business and technology changes in a complex environment• Highly developed interpersonal skills including negotiation and liaison skillsOur client is seeking a highly skilled and experienced Senior Project Manager to lead a critical initiative within their organisation. This role offers the opportunity to contribute significantly to a program of works transitioning all ICT services to alternate supply arrangements, with a priority focus on the Telephony Refresh Project. The successful candidate will have the chance to engage with the telecommunications market, collaborate with internal stakeholders, and ensure the delivery of a contemporary, resilient telephony solution. This role promises not only professional growth but also the satisfaction of contributing to an essential service.Our client is seeking a Manager for their Core People Technology team. This role offers an exciting opportunity to drive value for customers by ensuring efficient operational technology outcomes for Payroll and Core HR functions. The successful candidate will manage HR technology for clients and the People, Culture & Advocacy (PC&A) community, overseeing all aspects of payroll operations and integrated processes. If you enjoy leading teams, managing technology, and working with key stakeholders, this role offers a rewarding opportunity.Oversee payroll operations and integrated processesManage HR technology for clients and the PC&A communityBuild valuable partnerships with key stakeholdersWe are seeking a skilled Database Specialist with expertise in SQL scripting and database development within the Microsoft Azure environment. The ideal candidate will also have proficiency in scripting languages such as Java or Python. Previous experience in mining or supply chain operations is preferred.The Senior Business Analyst is responsible for collating requirements, documenting high level as-is and to-be processes, assisting with the procurement process and will be a key member of the team to implement the chosen solution.Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.#J-18808-Ljbffr
