Senior Business Analyst (Banking Operations)Job DescriptionPermanent Full TimeBusiness process improvement/re-engineeringHow will I help?In this role you will complete senior business analysis for any project or process change request (externally or internally driven) that impacts the Cash & Transactional Banking Operations (CTBO) teams.This role requires you to engage with the internal CTBO business units and external project teams (BA's PM & CM) to complete various analysis activities & deliver transformational changes that impact CTBO. You will work with CTBO Project Managers/Delivery Leads to execute changes across CTBO and utilise your multi-disciplinary skillset across Business Analysis, Change Management & Project Management.To be successful in this role you will need to be a self-starter who is adaptable and very comfortable working in a fast-paced environment. You will need to be proactive in finding information, investigating and problem solving. You will need to be comfortable holding workshops, driving outcomes, advocating for the business and articulating project impacts to senior stakeholders.Key responsibilities?Lead the achievement of Westpac's strategy by working with stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems.Define and manage the requirements through the delivery lifecycle to meet business needs. Ensure the project meets the needs of the customer and business and is aligned to the overall strategy.Provide and direct recommendations for process re-design, process improvements and business solutions, enabling transformation of processes, policy and/or information that support Westpac to achieve targeted business outcomes and deliver business value.Ensure compliance and best practice. Adhere to enterprise methodologies and processes such as the Project Execution Framework (PEF) and Requirements Development Framework (RDF).Risk management. Ensure project related risk (both project and operations) is within desired levels and that risks are managed according to agreed risk frameworks.Undertake reporting. Lead regular status reporting as it relates to the project, including progress and risks.What's in it for me?You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.What do I need?Business process improvement/re-engineeringData analysisSystem functional / non-functional analysisBusiness case preparationExperience working as a Senior/Lead Business Analyst in major end-to-end business process re-engineering or business transformation initiatives.Proven experience as Senior/Lead Business Analyst in major information technology delivery projects ensuring solution enables business processes to deliver the desired business outcomes and value.Experience undertaking facilitation of business solution workshops involving participants from senior management to business users.Experience with Confluence, Jira and Agile.Knowledge and understanding of Financial Services and Banking Operations.Desirable knowledge and skills:Business knowledge of Cash & Transactional Banking OperationsPronto, Lynx, Genproc, Spider, GHS/CHS, Appian, Sharepoint, SupportPoint, Holocentric/Business Architecture Library, Microsoft Excel.What's it like to work there?We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.If you have questions about the recruitment process, please email ****** you need reasonable adjustments during the recruitment process?We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ****** InfoJob Identification 54732Job Category Transformation and Continuous Improvement
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