Brighter Futures Start here
As Australia's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years. Our diverse and inclusive 47,000 strong team come together for a common cause: giving families easy access to our on-trend products and incredibly low prices - it's the heart of everything we do.
Join the team
Kmart is launching a strategic initiative to transform the online shopping and fulfillment experience, driving both customer satisfaction and operational efficiency. This project will enhance real-time inventory visibility, reducing out-of-stock items and cart abandonment, while delivery lead-time visibility will boost conversion rates and improve post-purchase experiences.
As a Senior Business Analyst, you will be responsible for coordinating work prioritization across squads, managing third-party involvement, and overseeing production releases. Your expertise in workshop facilitation and stakeholder management will be key in driving successful outcomes.
What you'll be doing: Coordinate work prioritization across squads and manage efforts that require third-party involvement. Facilitate workshops, including Discovery and Inception sessions, to gather requirements and insights. Create and update templates for business analysis deliverables to ensure consistency and quality. Manage stakeholder expectations through effective communication and collaboration. Support the recruitment and onboarding of Business Analysts and mentor junior BAs to foster their development. Provide technical advice and recommendations on solutions to Product Owners. Contribute to the squad roadmap and assist in creating a Work Breakdown Structure (WBS) for the roadmap's N+1 view. To be successful in the role you'll have: 7+ years of proven experience as a Business Analyst, with at least 2 years working in an Agile delivery environment. Strong experience in executing Business Analyst roles and deliverables. Proficient in requirement elicitation techniques such as discovery workshops, brainstorming, and prototyping. Solid analytical skills, including AS-IS, TO-BE, GAP analysis, feasibility studies, opportunity assessments, and cost-benefit analysis. Familiarity with documentation tools such as Jira and Confluence, and presentation/collaboration tools like Miro, Draw.io, Visio, and MS PowerPoint. Benefits we'll offer you: Flexible hybrid working options through our Flex When, Flex Well policy. A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks. A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products. Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers! We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program. Free onsite parking when you're required to come into the office. We offer inclusive parental leave and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances. A dynamic learning and support program. Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor. Reflection room, space for prayer, meditation, or time for yourself. Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes. Regular product sample sales with tonnes of discounted items to purchase. Wesfarmers is Kmart's parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement. Great career opportunities across the broader Wesfarmers Group. We're here to make everyday living brighter
At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation, and gender identity and we encourage applications from all candidates.
If you would like to explore a career with Kmart and this sounds like the perfect role for you - apply now!
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