Senior Analyst

To become number one for customer serviceStrategy and analysisFull-timeOffice | Sydney, NSW, AustraliaSenior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.Westpac is Australia's oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.About the roleThis role is responsible for delivering Group revenue performance insights through reporting and analytics. Supporting the continuous improvement, transformation and digitisation of our processes and capabilities with the goal of delivering outcomes in an efficient, simplified, fact-based and insightful manner.What you'll be responsible forIdentify the problems and needs of key stakeholders to guide data analysisAnalyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisionsPartner with stakeholders to understand specifications, business requirements, and communicate insightsSkills you'll needWorks with others by being open, clear in communication and listening to achieve goalsConsiders the costs and benefits of potential actions and determines the most appropriate oneIdentifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
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