Senior Administrator – Home and Living Services Rural & Remote Western• Permanent/Full Time• Flexible working arrangements• Competitive salary on offer + Not-for-Profit Salary Packaging• Join a values-oriented Human Rights OrganisationAbout Us:For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and do what they choose and value. Melba is firmly grounded in upholding human rights and recognises that part of living a happy, healthy life is being independent and being able to do the things that bring us joy. Melba won the 2023 National Disability Award for Excellence in Service Quality.About the Role:To provide administration support to the General Manager – Home and Living Rural & Remote Western to achieve the accountabilities and responsibilities of that position as well as operating with a high level of autonomy in managing relationships between the General Manager and key stakeholders, the community and independently undertake or allocate tasks for resolution by other employees.Responsibilities:Provide high quality administrative support to the General Manager.Proactively support the programs leadership team to ensure key operational and compliance activities occur within the required timeframe.Schedule, agenda and minute key operational meetings, ensuring accountability to agreed actions.Collect, collate and enter monthly reporting data into the NDIS Quality and Safeguard Commission Provider portal.Oversee Melba's internal NDIS workflow processes in Rural and Remote Western, ensuring that all requirements are met by the specified timeframes.Maintain and track individuals' key NDIS information in the program, including plan and service agreement expiry dates.Provide administrative assistance to all service delivery arms including initial responses to feedback, complaints and compliments.Qualifications and Experience:Tertiary qualifications in business administration, a related discipline or equivalent experience.Comprehensive understanding of Executive Administration functions.Significant experience (minimum 5 years) in the provision of support to an executive officer, preferably with experience within the disability services sector or other not-for-profit service organisation.Demonstrated ability to build collaborative working relationships.Ability to work holistically, recognising the value and contribution of all, mindful of cross-discipline appreciation and collaboration.A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don't already have them).Current First Aid Certificate with CPR.Evidence of COVID-19 vaccination status, including booster.Why Join Us?We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us!Join a supportive and collaborative culture where your contributions make a real impact.Enjoy onsite parking and other benefits.Access to Not-for-Profit Salary Packaging.Flexible work arrangements, with the ability to work from home or the office.Ready to Make a Difference?Click "Apply" now and submit your resume. We look forward to meeting you!We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply.As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children's wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.
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