Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.Senior Account ManagerMiranda location, a short walk from station and local shops and eateriesSupportive training and career progressionAbout your new role:This role will be situated in our Legal Force area of the business. Legal Force is a subsidiary of Credit Corp and provides specialised debt recovery services to Local Government and Statutory Bodies, including local councils.As a Local Government, Senior Account Manager you will be working with multiple Local Government clients, managing accounts from the referral stage through to enforcement, communicating and making pragmatic legal recommendations for the best outcome.What your new job involves:Manage outstanding accounts on behalf of our clientsManaging inbound and outbound call activityManaging complex legal filesBuild and establish relationships with our customers and clientsCreating positive outcomes by negotiating repayment solutionsProblem solving and objection handlingUploading and processing legal documentsAdministration tasks and dutiesWhat we can offer you!Flexible hybrid work environment in as early as 6 months (2 days office, 3 days WFH)Fully paid training with continued support and coaching leading to growth towards promotion opportunitiesPerks and discounts through our employee benefits platformFree membership and competitive rates with our Car Share partner and Novated Leasing optionsWellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the officePurchase additional annual leaveRegular team engagement events'Dress For Your Day' from smart casual to business attireWho you are:Want to start or grow your career in Financial Services with a leading company? Looking for a career change or seeking more security and opportunity?Experience in a call centre, hospitality, tourism, retail, sales or similar industriesExcellent communication skills (both written and verbal)Persistence and resilience to have challenging conversationsAbility to negotiate will be highly desirableShare a passion for results and a target driven environmentA natural problem solver and solution providerBasic computer literacy skillsA desire to learn and take on feedbackExceptional critical thinking and judgement skillsExceptional time management skillsMust be available to work permanent full-time, Monday – Friday 8:30AM – 5:00PMThe diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.Advertised: 23 Aug 2024 AUS Eastern Standard TimeApplications close:
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