Are you a driven, passionate and energetic sales professional?
Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation.
Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific's top shipping and logistics companies to support the full supply chain of our customers in the region.
NPDL is part of The Wonderful Company headquartered in Los Angeles, CA.
Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.
Job Description Reporting directly to the Australian Country Manager, the Senior Account Manager plays a pivotal role in driving our sales success.
You'll not only maximize revenue from our existing accounts through strategic relationship management, but you'll also be on the front lines, hunting for and securing exciting new business opportunities.
In this dynamic role, you'll champion the sale of our full range of services—including sea and airfreight, warehousing, trucking, and forwarding divisions.
With the vast array of services at your disposal, your deep understanding of customer needs and tailored supply chain solutions will be key to delivering exceptional value and driving growth.
Here's some of what you'll do:
Develop and execute a comprehensive key account management strategy for approximately 50 accounts, guided by senior leadership, including creating detailed budgets for volume, revenue, and yield for each account.
Proactively maintain a robust pipeline of new business opportunities while securing spot business to drive growth.
Monitor and report on budget performance, comparing actuals versus targets, and provide insights on container demand to help the logistics team optimize inventory.
Design and deliver tailored supply chain solutions, leveraging app technology for track-and-trace capabilities, and integrating our warehousing and trucking services for seamless door-to-door solutions.
Implement effective customer relationship strategies, including regular call cycles, client entertainment, and other communication initiatives to enhance engagement.
Negotiate and close sales deals at optimal pricing and yield, always adhering to company guidelines.
Collaborate closely with the international sales team to coordinate proactive and responsive sales actions, ensuring timely distribution and response to sales leads and market intelligence.
Maintain excellence in written communication, including precise and professional quotations, sales leads, and reports.
When applicable, lead the identification, negotiation, management, and execution of special events, trade shows, and retail functions.
Consistently represent the brand with integrity, ensuring positive client relationships and open doors for future business.
Perform other duties as required to support the team and business objectives
Based in Victoria, Australia, this role is perfect for someone eager to hit the ground running and thrives on "hunting" for new business.
You have a keen eye for opportunities and excel at quickly building strong client relationships with your consultative approach and engaging personality.
You'll dive deep into understanding each new account, fully integrating and converting them into core business.
With a strong interest in your clients' needs, you've successfully converted opportunities into loyal customers by offering a unique value and superior service.
You're skilled at managing your sales pipeline and are dedicated to ensuring high customer satisfaction, backed by a proven track record.
Being adaptable, flexible and a forward thinker will really help you succeed in this role with a complex culture.
There will be some local travel around Victoria as well as the occasional international travel to the Pacific Islands as we grow the business.
Qualifications Here's what you'll bring to the table:
At least 5 years of experience in a similar role within the freight forwarding, logistics, or shipping industry, with an established book of business.
Strong analytical skills, capable of presenting data and insights to senior leaders in a compelling narrative for informed decision-making.
Proficient in project management, especially for handling special cargo projects.
Experience with CargoWise is preferred but not mandatory.
Ideally you will have had previous experience in a B2B sales/business development role where you have delivered exceptional solutions/outcomes for your customers businesses.
Your confident and organised approach, excellent communication and listening skills and ability to think strategically and deliver on the detail will ensure your success in this new role.
A good knowledge of Microsoft products, excellent presentation skills and strong business and commercial acumen is essential for this position.
You will have the right to live and work in Australia at the time of applying.
The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.
Additional Information Our NPDL Contribution:
Competitive benefits package(salary plus bonus) Opportunity for development and internal mobility Wonderful Giving (wonderfulgiving.com) - allowing you to donate company money to a cause of your choice Project Wonderful - Staff spend a day in the community helping with various projects Company focused on wellness and health
If you are self-motivated, outcome-focused and have no issues knocking down doors, then this is the role for you.
Apply now!
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