As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise, and a strong local and national infrastructure operating 24 hours a day.Our vision is to be the most trusted provider of integrated Security Solutions, and our purpose is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.Wilson Security's journey towards a more sustainable and responsible future is brought to life through our core values of Care, Innovation, Accountability, and Integrity, as well as the principles of ESG excellence.ABOUT THE ROLE:Location: Canberra ACTFull Time/Part Time & Casual Opportunities availableWeekday and weekend shifts available4 - 12 hour shifts availableAGSVA Clearance Required NV2Wilson Security is expanding in the ACT, securing additional contracts that strengthen our presence in the region. This growth has created new roles within our ACT team, focused on enhancing response and support capabilities for our existing teams and clients. These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.DUTIES & RESPONSIBILITIES:Providing strong Customer Service solutions to visitors, contractors & clientsProactively monitoring CCTV and Access Control SystemsConducting building patrols to actively report and mitigate security & safety riskIdentifying and reporting hazards and building faults for rectificationProviding support to tenants and FacilitiesManaging contractors and deliveries through dock managementResponding to emergency situationsWHO WE ARE LOOKING FOR:Strong Customer Service SkillsProactive and problem-solving mindsetWilling to support and step up as required into other rolesAbility to work well in a team or autonomouslyAbility to work in a rotational roster (Nights/Days/Weekends)Previous experience in Corporate Real Estate Contracts (highly desirable)Demonstrated ability to prepare and write reportsDemonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programs)Availability to and physical fitness to walk and stand for long periodsValid ACT Security License (including Monitoring Subclass)Crowd Control endorsement will be highly desirableCurrent First Aid & CPR CertificateNV2 clearanceWilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
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