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Are you a gifted leader who is able to lead and embed change and manage a wide range of people-related issues? Are you comfortable engaging with and providing services to high-end residential aged care residents and their families? Is your passion and skill looking for an organisation that will give you the opportunity to make a difference?
If this sounds like you, then we are interested to receive your application to be our next Village Manager at Scalabrini Allambie Heights. Our Village is a premier 77-bed residential aged care service located in Allambie Heights and is part of a network of 6 villages (5 in Sydney and 1 in Griffith in Regional NSW). Our clientele are discerning individuals who expect the best of customer experiences and care, and we need to deliver to and exceed that expectation.
We are looking for an experienced leader with experience working within a similar Area Manager/Village Manager or Facility Manager role. While there has been a solid foundation laid by the previous incumbent, there is work to be done in building culture and embedding customer centricity. As a leader in a values-based organisation, your real edge comes from an ability to recognise and cultivate the potential in others and deliver superior engagement across your village. With over 100 staff and an experienced onsite village leadership team, you have the experience to build a team and a work environment that will be seen as empowering, passionate, and focused on making a positive difference in the lives of our residents.
The Village Manager plays a pivotal leadership role as part of the Senior Leadership team and is responsible for the success of their village. You do not need to come from a clinical background as we have a depth of highly skilled clinical practitioners on site; however, we are looking for someone who lives and breathes customer service. Customer centricity is not a buzzword that you throw around; rather, it is part of your DNA, and you take every opportunity to find ways to bring that to life and build a team who live and breathe that mindset too. We are looking for candidates who come from a dynamic, fast-moving services environment with discerning customers and large teams and have experience managing budgets and managing expectations of employees, residents, and family members.
If you want to hear more about the role, then give the Scalabrini Chief Executive, Richard de Haast, a call on 0472 713 585. Applications close on the 10th of January 2025, and interviews will occur from the week of the 13th of January.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? Have you worked in a role where you were responsible for budget management & forecasting? Do you have customer service experience? How much notice are you required to give your current employer? Scalabrini Village offers residential aged care with a particular emphasis on specialised dementia care and palliative care. Our six villages are characterised by the presence of Italian-speaking staff and Religious Sisters and a distinctly Italian heritage: the cuisine, the cultural festivals, and the overriding importance of family.
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