Skip to content
South Burnett Care's vision is to be the premier provider of Community Care in the South Burnett, we are a locally managed not-for-profit organisation with over 45 years experience in delivering Aged and Disability support services.
We are looking for a person who can live by our organisational values and has a genuine desire to make a difference in a customer focused model of care with integrity and innovation.
In this role you will work in the Aged Care Team providing client focused service delivery.
The successful person will apply their skills and passion to the role helping to deliver comprehensive, coordinated and integrated services to our clients.
About the Role
The Aged CareClient ServicesOfficer isresponsible for supporting allaspects of efficientandeffective application and operationof a range of Aged Care Support Programs.
The broad responsibilities are:
establish quality relationships with clients to ensure the right level of support is provided ensureongoingconsultationwithclients/carersandcolleaguesregardingclient/carerneeds work with the team to support the management of clients in all aspects of their service delivery support the building and maintenance of relationships with Health and Aged Care services proactively apply your knowledge of the issues facing older people and their carers in a community setting to support our communities work cooperatively with the organisational teams and Support Workers to deliver high quality outcomes for clients ensuring that programs achieve required outcomes balanced with client needs design, monitor and evaluate client Support Plans and goals on a regular basis be a part of building a quality culture and support of the broader Aged Care team Qualifications & experience
CertificateIIIinIndividualSupport (DisabilityorAgedCare)orotherrelevantqualifications and/orexperience in the industry Excellentcommunication,negotiation, problemsolving, and conflictresolutionskills Abilitytoassessmedical,social,environmentalfactors,andthedegreeoffunctionalability of clients Abilityto multitask,meetdeadlines, andworkin an evolvingenvironment Experience/understanding of Aged/Disability Care Sector and the ability to manage a client case load in a Community Care Service Model Experience in supporting clients to manage their plans as well as developing client focused Service Delivery plans Demonstrated ability to arrange services to provide safe, appropriate and responsive quality community care Ability to work with a diverse support team and manage client and staff relationships Good computer and technology skills and as well as the ability toutilise a computerised customer management systems with familiarity of the Microsoft Office Suite Mandatory Requirements
Current National Police Check (we will arrange this) NDIS Worker Screening (Yellow Card) Working with Children Check (Blue Card) Current vaccinations for Influenza and COVID-19 (x2) Valid Driver's Licence Current Vehicle Registration and Comprehensive Insurance Ongoing Training and Support will be provided Access to optional Salary Packaging, Meal Entertainment Card Access to our Employee Assistance Program Uniform and laundry allowance A supportive, positive and rewarding workplace culture Industry based portable long service leave Great award and conditions How to apply:
Apply by following the link and include:
a covering letter outlining your interest in and suitability for the role and resume including the contact details of two current professional referees.
How do your skills match this job?
How do your skills match this job?
Sign in and update your profile to get insights.
Your application will include the following questions:
How many years' experience do you have as a client services officer?
Which of the following Microsoft Office products are you experienced with?
Which of the following statements best describes your right to work in Australia?
Do you have a current Australian driver's licence?
Which of the following statements best describes your Covid-19 vaccination status?
What can I earn as a Client Services Officer
#J-18808-Ljbffr