Introduction: About Barbeques Galore
Founded in 1977, Barbeques Galore is Australia's leading retailer of BBQ's and smokers, accessories, consumables and fuel, outdoor furniture and heating products with a national network of 90 stores.
Join us during an exciting time as we continue the rollout of our award-winning new store design, further accelerate the introduction of new products and renewal of our range, and continue investing in our systems and processes as we build a market-leading, highly engaging omnichannel retail experience.
Barbeques Galore is all about bringing together the best brands, best range, best value and creating the best experience as we help our customers to BBQ better!
Description: Position Purpose
The sales team members have excellent communication skills, be able to work in a fast-paced environment, and have an ability to sell.
The role is responsible for assisting customers with their purchases, providing product information, and ensuring exceptional customer service.
The sales team is responsible for maintaining a clean and organised store environment.
Key Accountabilities Sales
Maintain up to date knowledge of products and services offered and discuss available options with customersAssist customers with their product selectionExecute Barbeques Galore's care sales process to maximise transaction value and profit to meet sales targets and KPIsEnsure high levels of customer satisfaction through excellent sales service, product knowledge and after sales support.Collaborate with other team members to improve sales and service and a strong customer focused culture.Store
Maintain a clean and organised store environmentUndertake store and stock housekeeping activities as advisedMaintain and apply a working knowledge of store policies and proceduresQuality
Maintain up to date knowledge of products and services offered.Report all customer complaints and service requirements to appropriate team members in a timely manner to minimise customer dissatisfactionAdhere to rostered working times and communicate with management regarding availability.Carry out other duties as delegated by the Store Manager or Assistant Store Manager.Identify any potential hazards to health and safety and where practical and safe remove these hazards.About you
Previous experience in a retail environment preferredTake initiative and operate with a high degree of autonomyHave a highly driven, self-motivated approachStrong selling and communication skillsHigh attention to detail and well-organisedHave a passion for delivering great customer service and producing great store resultsOur benefits
Great base salary + super + performance incentivesGreat culture and a supportive team environmentGenerous discounts and staff deals across our product rangeGenerous Parental Leave Policy, supporting both primary and secondary carersOngoing career development, including coaching, certificate III and IV training, and leadership development programsGreat benefits via our 'Grillhouse' rewards and benefits program, offering discounts across hundreds of retailers #J-18808-Ljbffr
