Engineering - Software (Information & Communication Technology)
We are seeking a Salesforce Engineer to join our Digital Platforms team. Reporting to the Digital Platforms Manager the Salesforce Engineer will be responsible for hands-on lead technical design, development, configuration of a Salesforce software solution which will drive an improved internal and external customer experience through a 360-degree view of customer data.
The Salesforce Engineer will work closely with IT, Aged and Community Care and other stakeholders to ensure that the solutions being developed continue to deliver on UCQ outcomes from a support and functionality perspective.
Please note, this is a full time, permanent opportunity. Your part in our UnitingCare team Work with internal and external stakeholders to translate their needs into technical requirements Collaborate with the Internal Architects to resolve complex design issues with innovative and practical solutions Contribute to the planning of the team's workload, flagging any concerns or opportunities identified Support the development of scope of work documents and liaise with vendors to obtain quotesEnsure all solutions meet the organization's high security standards in collaboration with the Cyber Security teamContribute to the formulation of a support structure with internal stakeholders Support internal testers in developing robust test plans and scripts Gather feedback from end users to improve systems and design efficient solutions Maintain high standards during implementation and contribute to the team's success Produce project artifacts, including requirements traceability matrixes Work closely with business stakeholders and team members to ensure world class delivery of Salesforce solution Participate in regular Solution Architecture Review Group forums where compliance of proposed solutions is evaluated, and adherence to approved designs are confirmed Provide strategic advice in respect to Salesforce CRM and solution architecture.What makes a difference for us? Deep understanding of Agile, its manifest, principles and application, with Salesforce CertificationsProven domain experience in gathering requirements in Tech Stack such as Cloud, Custom Portal Solutions, SaaS, CRM, Data Integration Technologies.Proven ability to deliver CRM in an Agile iterative wayExperience in using and understanding complex structures (systems, processes and organizational structures), preferably in a large complex environment.Demonstrated ability to contribute strongly in project teams to deliver projects successfully, including strong interpersonal and relationship management skillsExperience in guiding teams on the principles of Config over codeStrong interpersonal influencing and communication ability with a range of stakeholders across a diverse organizationWhat makes a difference for you? The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years. Flexible work arrangements to support work-life balanceAccess to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefitsA recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance programA positive and inclusive team based on respect, shared standards, strong values and a commitment to serving othersCareer development opportunities to challenge yourself, grow and make a meaningful difference Diversity & Inclusion Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Your application will include the following questions:
How many years' experience do you have as a Salesforce Engineer?
Which of the following Customer Relationship Management (CRM) systems do you have experience using?
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How much notice are you required to give your current employer?
UnitingCare Queensland provides health and community services to thousands of people every day of the year through its service groups – UnitingCare Community, UnitingCare Health, Blue Care and more recently ARRCS (Australian Regional and Remote Community Services).
As the health and community service provider of the Uniting Church we have supported Queensland communities for over 100 years. Our 15 000 staff and 9 000 volunteers care for and support people from all walks of life, including older people, people with a disability, children, families and Indigenous people.
Our staff travel thousands of kilometres to reach people in some of the more remote areas of Queensland – from Thursday Island in the far north, to just south of the Queensland border and out west, as far as Mt Isa – and now in the Northern Territory.
People are at the centre of everything we do.
Source: this is an extract from the company's own website.
UnitingCare Queensland provides health and community services to thousands of people every day of the year through its service groups – UnitingCare Community, UnitingCare Health, Blue Care and more recently ARRCS (Australian Regional and Remote Community Services).
As the health and community service provider of the Uniting Church we have supported Queensland communities for over 100 years. Our 15 000 staff and 9 000 volunteers care for and support people from all walks of life, including older people, people with a disability, children, families and Indigenous people.
Our staff travel thousands of kilometres to reach people in some of the more remote areas of Queensland – from Thursday Island in the far north, to just south of the Queensland border and out west, as far as Mt Isa – and now in the Northern Territory.
People are at the centre of everything we do.
Source: this is an extract from the company's own website.
Don't provide your bank or credit card details when applying for jobs.
Choose from thousands of courses delivered by leaders in education.
#J-18808-Ljbffr
