WHO WE ARE? Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, currently providing a home to 17,000 students and growing. We offer not just a bed and roof, but a unique experience and a safe environment to help students make the most of their studies.
ABOUT THE ROLE The Salesforce CRM Manager at Scape Group is a pivotal member of the Technology Team, helping our business stakeholders leverage the Salesforce platform by designing new capabilities and continuously improving existing ones:
Collaborate closely with stakeholders at all levels to identify opportunities to improve digital experiences.Drive our Salesforce platform roadmap across Sales, Service, and Marketing (including integrations).Execute our roadmap with internal resources and partners for major capabilities.Monitor and drive user adoption (including training).Oversee technical documentation (with support from a BA).Manage system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer (with support from a BA).Oversee all aspects of user support including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules (with help from our service desk team).THE IDEAL CANDIDATE We are seeking a motivated individual with big ideas and the drive to act. Hands-on experience across the Core Salesforce platforms (Sales Cloud, Service Cloud, ideally Marketing Cloud) as an admin, combined with a product owner mindset, would differentiate your profile. A background in high-growth companies where everyone wears multiple hats would be an added bonus.
This position is based in our Sydney HQ office and requires working on-site from Monday to Friday, 9 am to 5 pm. We offer flexible work options, such as starting or finishing early or working from home occasionally, subject to approval from your manager.
PERKS & BENEFITS At Scape, we create and share good vibes. Below are some of the perks of joining our team:
A day off to celebrate your birthday.A recharge day (known as a Bueller Day).'Escapes' – stay at any of our buildings in any state for up to 5 nights free of charge.Referral bonuses.EAP, Sonder & Duress support.THE FINE PRINT At Scape, we honour and welcome the rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. This is a great time to join a growing business willing to make a difference for our student residents, stakeholders, and the community as a whole.
Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity, the better!
If you feel you would like to join our team, apply now with your CV and a 1-page cover letter!
No agencies please.
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