About our Organisation Trend Windows and Doors is one of Australia's largest window manufacturers, having secured a reputation for quality, innovation, and design for more than 50 years. Trend Windows and Doors is part of a larger group that includes iconic brands such as Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, A&L Windows, and Breezway louvres.
About our Opportunity As a valued team member of our Bayswater branch, you will work as part of a team to provide administration support to our Sales team and deliver an exceptional level of service to our customers. This is a varied role, but a typical day will involve scheduling appointments, processing sales orders, generating energy rating reports, promptly responding to customer phone and email inquiries, and troubleshooting any issues that may arise. In doing so, you will directly contribute to both the success of the Sales team and the quality of our customers' experience.
About you We're looking to leverage your customer service and administrative experience, along with a keenness to learn and work as part of a collaborative team. You will be a well-organized team player who contributes to a positive work environment, is pragmatic in your approach to providing quality customer service, and remains unaffected when working through customer issues.
You will have:
Previous exposure or the ability to quickly gain competency with our CRM SAPExcellent interpersonal & communication skills, and a strong work ethicThe ability to multitask & manage time effectivelyExcellent attention to detailThe ability to commit to a full-time role Mon - Fri 8:30am - 4:30pmAbout the Benefits We will provide you with the required training, and you will enjoy continued support from our experienced team. If you are looking for career progression, this role is a stepping stone to advance into future opportunities within any area of our business.
Other benefits include:
Generous discounts on our extensive range of productsThe ability to schedule leave every year over the Christmas periodAdditional paid day's leave on your birthday, even if it falls on the weekend!Employee Assistance Program accessFlare benefits program - salary packaging, discounts, and premium perksRefer a friend and get rewarded with $$$ through our Employee Referral ProgramOpportunities to cross-train, enhance your skills, and advance your careerThis is a fantastic opportunity to join our team and contribute to the business exceeding sales targets. If you have the skills and dedication to meet these responsibilities, we invite you to apply!
To apply, please submit your resume highlighting your experience related to this role. We look forward to welcoming a skilled and committed Sales Support Coordinator to our team.
We value diversity in the workplace and promote safety above all else. Pre-employment checks will be required as part of the final selection process, and eligible applicants must have legal rights to work in Australia. Agencies will only be engaged with if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.
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