Location: Australia (Victoria)Workplace type: HybridSalary: CompetitiveAbout usTXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world's local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest growing companies in the UK and Ireland and also operates in the USA, Sweden, France, Germany, Australia, South Africa and Brazil.Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment. In partnership with TowerBrook Delta, we're dedicated to sustainable, efficient telecom network management, guided by our 'circle of value'.Job functionReporting to the Head of Sales, the Sales Support Administrator is responsible for the effective delivery of the asset recovery/logistics shipping and sales support administration within the Group.We want to be known for a world-class commercial function, and to do that we need to build and develop best-in-class processes, systems, and reporting. You'll have autonomy to bring amazing ideas to the table and enable our commercial organisation to exceed their goals and significantly contribute to positive business and customer outcomes.Specific responsibilitiesCreating and maintaining Excel spreadsheets, quote templates, and trackingLogging of all sales orders, shipments, and invoice details on ERP systemsSupport Sales Consultant on managing customer expectationsManage and maintain a product cost registerLiaise with internal and external staff including customersProactive development within the Sales Consultants specific accounts as directed by the Head of Sales Australia.Managing data input and flow, such as goods-in, delivery, and invoicingUpdating CRM and business systemsFollowing up on all invoice queries as support to the finance teamPurchasing product when requested by the Sales Consultant and with approvalQuality processes including but not limited to logging of RMAsWhen required, providing cover for sales staff which they supportResponsibility to operate within the trade compliance procedures, including the presentation of sales opportunities respecting export control rules/legislation and for suitable due diligence to be undertaken accordingly.OtherFollow all company Policies and Procedures including but not limited to Quality, Health and Safety, Environment, and Information Security.The role is also expected to perform any reasonable requests which are not defined but within the ability of the individual.About youProven experience in administration, preferably in telecoms related industries.Exceptional organizational and problem-solving skills.Excellent communication and interpersonal skills.Ability to handle multiple projects simultaneously and work under tight deadlines.How to applyIf you have the skills and experience needed for this role, we want to hear from you. Click below! We are not using recruitment agencies at this time.Due to the high volume of applications we receive, we are unable to contact each applicant individually. If we do not contact you within 2 weeks of your application being submitted, you have not been successful on this occasion. TXO maintains a database of prospective candidates. If you are unsuccessful in your application for this role, we will keep your details on file for a period of 6 months.More about TXOHere at TXO we specialise in providing critical telecom network hardware and asset management services to our global client base. Essentially, we buy new and refurbished multi-vendor telecom networking equipment from our partners worldwide. We then refurbish and resell or responsibly recycle if the parts are not fit for reuse. More recently, we are excited to have extended our services portfolio. We are now proud specialists in the design, build, and whole-life support of communications systems. With sustainability at the core of our vision, our services work to extend the life of electronic equipment and avoid waste, all while generating revenue and reducing expenses for clients.Our core values are part of our DNA and fundamental in driving our work forward, each and every day.Focused in our delivery, operation, standards, behaviour and attitudeTrusted by our colleagues, customers, shareholders, suppliers and ourselvesDynamic in our thinking & innovation and in our approach.
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