Why choose Reiss?With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.For our retail teams, this means providing elevated customer service, a store environment that stands out in the market, and working as a team to meet and exceed both our customers' expectations and our business goals.What's the role about?Join our dynamic Retail team in Bluewater as a Sales Manager. In this pivotal new role, you'll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.Who you arePrevious experience of supervising a teamStrong background in a customer-facing role ideally within a premium or luxury environmentAbility to guide and coach othersFlexibility and ability to adapt to changing prioritiesAbility to work in a fast-paced retail environmentExcellent communication and interpersonal skillsExcellent organisational and decision-making skillsExcels under pressureWhat you'll be doingDelivering a premium, genuine and tailored customer service experience which exceeds our customers' expectationsActing as a role model; inspiring and guiding your team with dedication, integrity and genuine warmthDriving sales by monitoring the team's KPIs and leading by example with exceptional serviceWorking with the store leadership team to ensure clarity of business plan is cascaded throughout the teamProviding in-depth knowledge of our brand and our products to our customers and your teamActively engaging and undertaking duties that support the store operationsDelivering team briefs and contributing to team meetingsSupporting the store management in assisting with team developmentWhat we'll do for youBusiness wear allowanceEmployee discount up to 75%Sales and service bonus schemeRefer a friend bonus schemeLong Service bonus schemeContributory pension schemeStructured training and development programsEmployee Assistance Programmes: Retail Trust and Life Works25 days of holidayAnd many moreIf you want to start your story at Reiss as our Sales Manager, don't miss out - apply now!#WeAreReissWe recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.We know that some people won't apply for a role unless they feel they don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.#J-18808-Ljbffr