Job DescriptionReward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.With our shared missions of 'Making the World a Better Place to Work" and 'Enriching connections, For good'. You'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.Your Role in our Mission:We are seeking a Sales Development leader to drive our outbound strategy and execution, empowering the sales development team to consistently exceed performance goals.As a key member of our Australian sales leadership, you will focus on accelerating new logo revenue growth. Your role will ensure our customer-centric brand remains strong by maintaining a consultative, consistent approach across demand generation, lead nurturing, discovery, and qualification processes.You will coach and mentor our team of 6 ANZ Sales Development Representatives, guiding them to inspire HR prospects with our engagement solutions that help them to connect, recognise and support their employees.Key ResponsibilitiesLead the in-market outbound motion including reviewing the Australian territories and target account planning. Ensuring quality and consistency in targeted outbound processes, including researched accounts and prospects aligned to bespoke video reach-outs.Proactive coaching activity aligned to Reward Gateway's qualification of inbound and outbound leads across all sectors ensuring the Sales Development team builds pipeline output aligned to our company revenue growth goals.Review of funnel metrics to identify trends and recommend and implement strategies to improve lead conversion and enhance pipeline coverage.Supporting team members (Sales Development Reps and researchers) in their day-to-day sales activity, ensuring effective lead management and qualification aligned to KPIs.Continual coaching and training to ensure quality and consistency in qualification calls, with a focus on discovering, adding insights, and inspiring prospects through a consultative approach and existing client storytelling.Partnering cross-functionally to maximise our Sales Development coaching, enablement, and optimisation tools to deliver increased sales efficiencies.Networking with Sales industry leaders and reviewing Sales Development trends to ensure Reward Gateways Sales Development team is constantly innovating in consultative Sales Development best practices.Work strategically with Growth Marketing to create prospecting and account-based marketing campaigns.Consistently review and improve our sales development team playbooks and implement enhancements to drive team performance.Support the attraction of key sales development team talent, including talent mapping and talent pipeline, in conjunction with our talent attraction team.Development and implementation of strategies to accelerate new SDR onboarding and reduce ramp time.SkillsProven leader in Sales Development, with a strong track record of coaching and building competency to achieve against KPI's. SaaS experience is desirable.Experience in developing outbound strategies with expertise in sales funnel management, cold and warm calling, and fanatical prospecting.Expertise in consultative selling techniques, including storytelling and using client success narratives to engage prospects.Ability to collaborate effectively across functions to create targeted prospecting and ABM campaigns.Data-driven mindset, with experience in reporting, analyzing sales funnel metrics and implementing strategies to improve conversion rates and pipeline coverage.Skilled in sales process improvement, including the creation and refinement of sales development playbooks.Proficiency in Salesforce.com, Hubspot, Salesloft, and call intelligence software, with strong IT literacy.Team player who embodies ownership and accountability in a fast-paced environment.The Interview ProcessTelephone call with a member of our Talent Acquisition Team.1st Round interview with the Sales Director Australia and a member of our sales team.Assessment and final round interview with the Sales Director, Head of Sales, and Sales Consultancy team member.At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.Be comfortable. Be you.At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
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