BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.Sales Development Representative - HybridBigCommerce is disrupting the e-commerce industry as the SaaS leader for fast-growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.BigCommerce, the #1 e-commerce platform for high-growth and established merchants powering over 60,000 e-commerce sites all over the world, is searching for a versatile salesperson to join our growing team.As a Sales Development Representative, you'll be responsible for targeting, engaging, qualifying, and scheduling meetings with prospects to help build a quality pipeline for our Mid-Market and Enterprise segments.In this role, we have a preference for a Sydney Australia based employee who can work hybrid/on-site.**To be considered a candidate you must be located in Australia**** Work Authorization Visa Sponsorship cannot be provided**What You Will DoEngage with Mid-Market and Enterprise ProspectsCall, email, and use LinkedIn to engage prospects who might be a fit for the BigCommerce platformUse modern qualification methodologies to qualify Sales Qualified Leads (SQLs)Schedule and hold Discovery meetings with your Account Executive and key decision-makersSource Sales Accepted Leads (SALs) for our Mid-Market and Enterprise teamConduct account research, acquire accurate contact information for target accountsDevelop tailored messaging that engages key decision-makersUse best in class tools such as Outreach, DiscoverOrg, and LinkedIn Sales Navigator to efficiently engage target accountsWork closely with Account Executives to learn the Discovery processDevelop Skills to Consistently Achieve Quotas and ObjectivesDevelop an understanding of both BigCommerce (i.e. products, services, partners, and value proposition) and of the key attributes of our best Merchants to prospect and qualify leads through cold calling and other outbound sales activitiesLearn how to employ established sales methodology to push beyond gatekeepers, reaching and providing information to the right people at the right time in the right wayLearn how to draw upon your experience and smarts to assess complex business structures and challenges, obtain information that is critical to the sale, and select an appropriate course of action and/or solution to get the job doneLearn how to meet the expectations and requirements of internal and external customers by completing detailed needs analyses, educating clients on the BigCommerce value proposition, acting with customers in mind, and establishing effective relationships through trust and respectLearn how to develop and maintain accurate forecasts and effectively maintain a CRM with detailed and accurate notes of all sales-related activitiesWho You Are6+ months experience prospecting or selling SaaS solutions preferredUnderstanding of SaaS and eCommerce technologies preferredSales or sales development experience, ideally in a high volume, fast-paced inside sales environmentWorking knowledge of sales methodologies and solution sellingOrganized - Our ability to connect with the account depends on the data and detail you provide, so you must be able to collect and deliver information in an organized and clear fashionCurious - You must possess a willingness to learn about our prospective Merchants' businessesCollaborative - You consistently share what's working with others to increase the success of the overall teamDriven Achiever - You thrive on challenges and have a proven history of consistently achieving quotas or objectivesBusiness Savvy - You have a developing degree of business acumenCustomer Focused - You have a passion for mid-market business customers, service, and satisfactionPersuasive Master Communicator - You must have strong persuasion and negotiation skills - it is a sales jobExcellent communication (written and verbal), presentation, and client relationship skills are criticalCollaborative - Ability to forge strong bonds and work collaboratively with key external and internal partners across Sales channelsEfficient - Excellent organization and time management skillsAttentive - Passion for client service and satisfaction and are able to manage sensitive information and numerous details with easeComposed - You are cool under pressure, professionally mature, and know-how to remain collected and focused in a fast-paced, high pressure, dynamic environmentPersonable - You are positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team membersCourageous and Ethical - You possess professional courage, steadfastly persevere through challenges, are ambitious while humble, have high standards for ethics and integrity, and do the right things the right wayComfortable using technology - Strong Internet, email, and electronic document management skills are a must. A basic understanding of Salesforce, HTML, CSS and internet technologies (shopping carts, web hosting, email, and online marketing tools) a big plusCompensation: Base Salary, Plus Commission, Plus SuperPosted: 11, December 2024#LI-LP1#LI-HYBRIDDiversity, Equity & Inclusion at BigCommerceOur employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com .
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